MadmartiganWait
New Member
Hello and thank you in advance for any advice and help you can provide! As always, I will try to be as brief as possible.
Yesterday, I installed a new Glacier Bay Model # N2428RB/N2428T. It is flushing as expected, no leaks, the toilet is stable (doesn't wobble), and have only had the following issue since installing it. I can now hear other units flushing.
I live on the first floor with one neighbor on the other side of our bathroom (behind the toilet) and one neighbor above. I am not aware of any current plumbing issues and I am not aware of any of those units installing a new toilet. I used to hear other units flush, but it was very light and not at all annoying. When other units flush, it now sounds as loud as our toilet flushing and can be heard outside of the bathroom (the door is typically open). The noise seems to be coming from either the wall, our toilet, or below our toilet. There is no smell and our water is not moving when this happens. We do not have the toilet to floor caulked and the toilet is slightly raised on the flooring and on plastic shims (2).
One thing to note is that when I installed the toilet, I added the shims after setting the seal and so my worry is that I may have broken the wax connection, but I would need to fully break it and re-install to find out.
My question is, is this potentially an installation issue, a plumbing issue/clog, or is it the quality of the toilet?
Here is a video that we took that helps to describe the issue where I am not flushing the toilet, only capturing the sound of another unit flushing: https://youtu.be/3VFkCigdLwg (may need to turn volume up)
Thank you!
Yesterday, I installed a new Glacier Bay Model # N2428RB/N2428T. It is flushing as expected, no leaks, the toilet is stable (doesn't wobble), and have only had the following issue since installing it. I can now hear other units flushing.
I live on the first floor with one neighbor on the other side of our bathroom (behind the toilet) and one neighbor above. I am not aware of any current plumbing issues and I am not aware of any of those units installing a new toilet. I used to hear other units flush, but it was very light and not at all annoying. When other units flush, it now sounds as loud as our toilet flushing and can be heard outside of the bathroom (the door is typically open). The noise seems to be coming from either the wall, our toilet, or below our toilet. There is no smell and our water is not moving when this happens. We do not have the toilet to floor caulked and the toilet is slightly raised on the flooring and on plastic shims (2).
One thing to note is that when I installed the toilet, I added the shims after setting the seal and so my worry is that I may have broken the wax connection, but I would need to fully break it and re-install to find out.
My question is, is this potentially an installation issue, a plumbing issue/clog, or is it the quality of the toilet?
Here is a video that we took that helps to describe the issue where I am not flushing the toilet, only capturing the sound of another unit flushing: https://youtu.be/3VFkCigdLwg (may need to turn volume up)
Thank you!