Consumer Reports goes out of it's way to disregard what homeowners and plumbers think.
The fact that I like Toto, and that most plumbers and homeowners like
Toto is not good news to them.
Rather then agree with most people, they try to find ways to be different.
It's fine to be different, but it hurts homeowners.
Some examples of past CR best buys.
Eljer Aqua Saver, No longer being made, and no parts for them.
In my testing, I found it to need two flushes to completely remove shredded paper and solids.
The action was very sudden, startling the women who used it, who in turn complained that they had to be startled twice if they wanted clean water in the bowl when they were done.
Briggs Vacuity, Even CR admitted in their next test that it was a dud.
Too many plugged up bowls for prime time.
In their next review they reversed their decision, not good new for everyone that bought one.
Gerber Ultraflush, Too noisy for home use. And not as good as the
Toto Drake for less money.
Recent quality control has changed since the company was bought out and moved to China.
As a replacement bowl, it covered very little. Unless you have just installed new floors, this bowl will not cover the old imprint left behind.
Not a good replacement bowl.
Eljer Titan, no longer being made.
Problems with wax seals leaking at the base.
In this years report, it has dropped way down the list.
Their newest pick, the maligned
American Standard Champion.
They are as clueless as they can be. Do they live in the real world, or is it just two guys hanging out in a warehouse without a clue.
Many issues with quality control.
A very heavy bowl that will be difficult for a homeowner to handle.
The first flush tower turned out to be junk, thus all the bad reviews and the class action suit brought against it.
The new flush tower, meant to be the fix, is developing it's own problems.
Not recommended in my opinion.
Here is CR's top pick in a dual flush toilet,
Gerber DF-21-318, another bad joke on the consumer.
40% of the dual flush tanks have come back for replacement in the first year.
How does a product with 40% returns earn first place in the results with Consumers Reports?
And it has the small bowl, meaning a new floor if used as a replacement bowl.
Since we sell and install plumbing products, we know pretty quickly when there is a lemon being sold.
We reported on the WDI flush problems months before CR gave it such high honors.
Why does CR give first place to a product with return rate for replacement of 40%
Their standards must be pretty low.