TOTO Neorest 500 toilet product review and comments. MS950CG

Terry · Jul 2, 2007

Toto Neorest 500

The Toto Neorest 500 by TOTO, has a warm seat, warm water wash, warm air dry and a deodorizer fan.
The flush is by a pump powered jet, and the rinse is a double cyclone, with two outlets with water at the upper part of the rim.
It's a quiet flush and a thorough rinse.

A wireless remote can be installed on the wall, or picked up and used that way too. In case someone walks away with the remote, there are also side buttons on the toilet.
The Neorest has a MANUAL OVERRIDE flush if you lose power.

Some of the controls under the cover.
By the way, TOTO also makes micro chips.
When you walk up to the toilet, the lip opens up.
After you leave, the lid closes.

It takes an adapter that holds two bolts at the back, and a block that receives a screw at the front.

Terry · Jul 2, 2007

In the box comes a special shutoff for the braided hose.
Normally it would be angle more toward the bowl, but the bowl set too close for that.
The specs call for about 11.5" toward the left.

A nice big box that holds everything.

To buy in the Seattle area

The underside of the bowl.

Sponsor · 2022-01-29T12:20:58-0800

Peanut9199 · Jul 3, 2007

I've sold 15 last year and 6 so far this year.

I've only had one problem and it was installation error and this is what Toto told the installer over the phone and was fixed in 10 minutes.

"I've run into this problem before. In every case like this, it has been an installation problem. In fact, I can be certain that the problem is related to the small spring clip for the washlet supply hose. That clip is either lost, missing, or is not properly installed."

Terry · Mar 7, 2008

Everything out of the box.

To buy in the Seattle area

Template for drilling the floor.

bigbird · Mar 7, 2008

One word sums up this toilet....Wow!

If I could afford one it would be in my ensuite tomorrow.

nyc6035 · Sep 15, 2008

Terry said:
In the box comes a special shutoff for the braided hose.
Normally it would be angle more toward the bowl, but the bowl set too close for that.
The specs call for about 11.5" toward the left.

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You imply above that for the pictured install you went for a less than 11.5" OC from the middle of the toilet flange to the water supply. My question is...in looking at the drawings it appears at the base that the toilet is only 5.5" wide from center to either side. Why are they asking for 11.5" offset? I have about 8" to work with (small bathroom - even with all the drywall pulled back to get at the piping)....based upon your experience is 11" necessary? Would 8" (likely) work? While I'm at it, the schematic is also suggesting 6" from the floor for the water supply...I can see some part of that would be necessary due to the 'nose' of the fitting...but is that much truly necessary?

Thanks in advance!

Terry · Sep 16, 2008

The ones I installed had the water closer than the suggested distance.
Unless someone knows before the drywall is installed that the Neorest is to be installed, it's doubtfull that it will be at 11.5"
That being the case, you just do the best you can, with what you have.
8" should work on the supply.
Sometimes you can move the line outside of the wall too.

Jadnashua · Sep 16, 2008

Keep in mind that code requires 30" minimum, 15" either side of centerline for a toilet...8"? Hope there's more and that's just a restriction because of in-wall things.

nyc6035 · Oct 12, 2008

Well I've completed installation of two of these in my home over the last few of weekends. It was a challenge because I: had to run electric; did in fact move the water lines out; found I needed dedicated power to the units as my lights in the bathroom were flickering (when using the dryer feature) after I finished the first install.

So after running a feeder cable through the basement and running the lines up...I was all set.

The install of the toilet itself was straight-forward. The biggest challenges were drilling through the ceramic tile floor (with a 2" mortar base) and the use of the supplied self tapping screws. I wound up stripping the self tapping screws (7 out of 8 times) and substituted tapcon screws instead. That worked fine.

The rest of the install went great...with the second unit taking waay less time than the first.

The unit itself it great. I've had the first unit in for a couple of weeks and only once has the system not cleared 100% of the debris in the first flush...and that 1 time it missed just 1% or so.

Good luck all you DIYers.

Reader Review · Nov 11, 2008

Hi Terry.

I wanted to let you know that I FINALLY got my new toilet installed. I love it!

Everything seems to be working fine and I’m enjoying playing with all the features. The only problem we had was getting the power line in. I need some wall repair now before the whole job is complete.
Steve
Portland OR

Gizmo · Feb 7, 2009

Hi

Is it possible with minor modification to use two sources of water with a TOTO Neorest toilet ?

I would like to use Grey water for the toilet flush and potable water for the washlet on the toilet.

thanks

Seaofnames · Feb 7, 2009

Terry, since the toilet is so close to the plug, wouldnt you want/prefer to have a GFCI to plug into incase of some problem with water spray/mess etc. ?

Very nice install though.

Terry · Feb 7, 2009

Most bathrooms have the GFI at the panel.
It's code to GFI the bathroom circuit, so adding a second GFI wouldn't make much sense.

avocats · Nov 24, 2009

We love our 500. But the power went out and the power and remote haven't reset. We can't find the manual right now; I know this happened before but it resolved itself. Any ideas?

Peanut9199 · Nov 24, 2009

Here is the owners manual

Cause - In case of power failure or power cord disconnect.
Solution - It may not function normally on the day of the power outage, but should work normally starting the next day.

Also check to see if the Power is on

xucchini · Nov 29, 2009

Neorest 500 with 10" rough-in

Hello, I just put tile in my bathroom and I want to get a neorest 500 but I now have a 10 inch rough-in (well about 10.5 inches).

If I purchased the neorest 500 and a 10" unifit adapter would that allow me to install the neorest 500 with a 10" rough-in?

No, you need at least 11.5" for the adapter that comes with the Neorest500
The other adapters don't work with this model.

The back of this adapter hold the back bolts in the correct location for only the Neorest bowl.

xucchini · Nov 30, 2009

xucchini said:
Hello, I just put tile in my bathroom and I want to get a neorest 500 but I now have a 10 inch rough-in (well about 10.5 inches).

If I purchased the neorest 500 and a 10" unifit adapter would that allow me to install the neorest 500 with a 10" rough-in?

The toilet is going onto tile which is done over a concrete slab.

I believe the existing drain is PVC.

So would an offset flange be my next best bet?

ChuckS · Nov 30, 2009

Talk about an electric chair, hate to see it short circuit during a good thought... That might raise the pucker factor.

Seriously, that is some throne. With that heated seat I would have to put the kid out to use it. She turns on the ones in the car during the summer.

Terry · Dec 1, 2009

I enjoy the warm seat on a toilet too.
If you want to make your wife happy, then get her a washlet or bidet seat.
It's total luxury.

xucchini · Dec 1, 2009

I went ahead and ordered the Neorest 500.

Going to try with an offset flange adapter, hopefully everything will work out...

I'll try to take pictures of the install as it happens.

Hope I am back in a few weeks with a positive story to tell.

TOTO Neorest 500 toilet product review and comments. MS950CG

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