TOTO Neorest 500 toilet product review and comments. MS950CG

I've sold 15 last year and 6 so far this year.

I've only had one problem and it was installation error and this is what Toto told the installer over the phone and was fixed in 10 minutes.

"I've run into this problem before. In every case like this, it has been an installation problem. In fact, I can be certain that the problem is related to the small spring clip for the washlet supply hose. That clip is either lost, missing, or is not properly installed."

 

One word sums up this toilet....Wow!

If I could afford one it would be in my ensuite tomorrow.

 

You imply above that for the pictured install you went for a less than 11.5" OC from the middle of the toilet flange to the water supply. My question is...in looking at the drawings it appears at the base that the toilet is only 5.5" wide from center to either side. Why are they asking for 11.5" offset? I have about 8" to work with (small bathroom - even with all the drywall pulled back to get at the piping)....based upon your experience is 11" necessary? Would 8" (likely) work? While I'm at it, the schematic is also suggesting 6" from the floor for the water supply...I can see some part of that would be necessary due to the 'nose' of the fitting...but is that much truly necessary?

Thanks in advance!

 

Keep in mind that code requires 30" minimum, 15" either side of centerline for a toilet...8"? Hope there's more and that's just a restriction because of in-wall things.

 

Well I've completed installation of two of these in my home over the last few of weekends. It was a challenge because I: had to run electric; did in fact move the water lines out; found I needed dedicated power to the units as my lights in the bathroom were flickering (when using the dryer feature) after I finished the first install.

So after running a feeder cable through the basement and running the lines up...I was all set.

The install of the toilet itself was straight-forward. The biggest challenges were drilling through the ceramic tile floor (with a 2" mortar base) and the use of the supplied self tapping screws. I wound up stripping the self tapping screws (7 out of 8 times) and substituted tapcon screws instead. That worked fine.

The rest of the install went great...with the second unit taking waay less time than the first.

The unit itself it great. I've had the first unit in for a couple of weeks and only once has the system not cleared 100% of the debris in the first flush...and that 1 time it missed just 1% or so.

Good luck all you DIYers.

 

Hi Terry.

I wanted to let you know that I FINALLY got my new toilet installed. I love it!

Everything seems to be working fine and I’m enjoying playing with all the features. The only problem we had was getting the power line in. I need some wall repair now before the whole job is complete.
Steve
Portland OR

 

Hi

Is it possible with minor modification to use two sources of water with a TOTO Neorest toilet ?

I would like to use Grey water for the toilet flush and potable water for the washlet on the toilet.

thanks

 

Terry, since the toilet is so close to the plug, wouldnt you want/prefer to have a GFCI to plug into incase of some problem with water spray/mess etc. ?

Very nice install though.

 

We love our 500. But the power went out and the power and remote haven't reset. We can't find the manual right now; I know this happened before but it resolved itself. Any ideas?

 

Here is the owners manual

Cause - In case of power failure or power cord disconnect.
Solution - It may not function normally on the day of the power outage, but should work normally starting the next day.

Also check to see if the Power is on

 

Neorest 500 with 10" rough-in

Hello, I just put tile in my bathroom and I want to get a neorest 500 but I now have a 10 inch rough-in (well about 10.5 inches).

If I purchased the neorest 500 and a 10" unifit adapter would that allow me to install the neorest 500 with a 10" rough-in?

 

The toilet is going onto tile which is done over a concrete slab.

I believe the existing drain is PVC.

So would an offset flange be my next best bet?

 

Talk about an electric chair, hate to see it short circuit during a good thought... That might raise the pucker factor.

Seriously, that is some throne. With that heated seat I would have to put the kid out to use it. She turns on the ones in the car during the summer.

 

I went ahead and ordered the Neorest 500.

Going to try with an offset flange adapter, hopefully everything will work out...

I'll try to take pictures of the install as it happens.

Hope I am back in a few weeks with a positive story to tell.