Connie Wiener
New Member
I'm a DIYer who installed the Kohler Valiant (homedepot exclusive) skirtless toilet last week. I spoke with Kohler customer service many times for installation clarification due to their horrible pictorial provided, (as well as other issues like extra unnecessary parts in box - just to confuse me; very small wax seal included...)
One of my questions to you is, are you supposed to level the ReadyLock with shims if needed and then level the toilet as well, --or, just install it without worrying as shown in every video for ReadyLock? Nothing about leveling is mentioned (drawn) or shown in any of the videos I have seen. I started out with a pretty level floor, yet the installed ReadyLock was not level. Kohler customer service advised me to level it as needed by loosening/tightening the bolts and shim and that it wouldn't compromise the wax seal. Now the toilet is leaking. Before I remove and replace the seal, I'd like your input, if possible. Help ! And thanks in advance.
One of my questions to you is, are you supposed to level the ReadyLock with shims if needed and then level the toilet as well, --or, just install it without worrying as shown in every video for ReadyLock? Nothing about leveling is mentioned (drawn) or shown in any of the videos I have seen. I started out with a pretty level floor, yet the installed ReadyLock was not level. Kohler customer service advised me to level it as needed by loosening/tightening the bolts and shim and that it wouldn't compromise the wax seal. Now the toilet is leaking. Before I remove and replace the seal, I'd like your input, if possible. Help ! And thanks in advance.