Hello - I have a Kinetico Q850 that will not draw brine. Unit is 7 years old and has a 4x20 big blue pre-filter which keeps it pretty clean. I've scoured forums seeing the best info on this site which is why I'm posting here, hoping someone else has resolved similar issue.
Here's what I've done so far:
- cleaned the salt tank and confirmed the float/tube/line is not plugged and open with suction from line
- fully disassembled Kinetico head per
and and confirmed venturi and all small orifices were not plugged
- lubed all seals/pistons confirming all o-rings were clean and lubricated
When manually regenerating and disconnecting the tank line, there is constant water coming out of the tank line - never any vacuum no matter what the setting on the manual regeneration.
Only thing I haven't done is what this video suggests with same problem:
which apparently is to replace all Level 4 seals. My unit is only 7 years old and all the seals appear to be in really good shape but ready to try that as I don't know what else could be causing the issue. Any suggestions? Also, where can one get Kinetico Level 4 seals? Not easy to find...
Any help, advice, suggestions are apprecaited.
John
Here's what I've done so far:
- cleaned the salt tank and confirmed the float/tube/line is not plugged and open with suction from line
- fully disassembled Kinetico head per
- lubed all seals/pistons confirming all o-rings were clean and lubricated
When manually regenerating and disconnecting the tank line, there is constant water coming out of the tank line - never any vacuum no matter what the setting on the manual regeneration.
Only thing I haven't done is what this video suggests with same problem:
Any help, advice, suggestions are apprecaited.
John
