American Standard Cadet 3 w/ Cracks

Discussion in 'Toilet Forum discussions' started by TRX70, Dec 13, 2019.

  1. TRX70

    TRX70 New Member

    Joined:
    Dec 13, 2019
    Location:
    California
    Hi all,

    I just had a new Americal Standard Cadet 3 delivered but upon inspection I see cracks where clean water enters into the bowl portion of the toilet.

    Imagine looking down from above on the bowl where the clean water first hits when the flap opens. The cracks are up to 1/8" deep and have some glaze in them. The cracks do not telescope through to the trapway or to the outside of the toilet.

    Is this okay or should I get another one?

    Screenshot_20191213-143244_Gallery.jpg Screenshot_20191213-143255_Gallery.jpg

    I don't know enough about toilets to make the call that these type of cracks are okay or not.

    Thanks in advance!
    TK
     
  2. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    That's a tough one to call. Most of the time thing like that are okay, but I have had the rare occasion too.
    Could you place it where you can pour water there and see if it weeps through?
     
  3. Sponsor

    Sponsor Paid Advertisement

     
  4. ImOld

    ImOld Octogenerian

    Joined:
    Jun 1, 2013
    Location:
    In the rumble seat
    What I see are factory defects that they covered up with a ton of glaze. As always with obvious factory defects: Return!
     
  5. TRX70

    TRX70 New Member

    Joined:
    Dec 13, 2019
    Location:
    California
    Thanks Terry. I tried the trick with water and it did not leak through the cracks but the depth of them concerned me so I returned it. I have a new one on order so hopefully that one will be okay.

    TK
     
  6. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Joined:
    Sep 2, 2004
    Occupation:
    Retired Systems engineer for defense industry.
    Location:
    New England
    This is hearsay, if you bought this at a big box store, one reason why they get a lower price (not always!) than some other outlets is that they accept pretty much whatever comes off of the assembly line. Given a good design, most of them are good, so a final QA/QC check is just an additional cost. But, the big box stores accept them without that final check, making you, the customer the one to do it. If it is accepted, they make extra money. If not, they're still ahead because of the rest of them that came through that the customer accepted, whether they should or not.

    Those sold through plumbing supply houses do go through that QA/QC check, and it's much rarer to find a defective one via that sort of channel.

    From what I hear, Toto has one of the lowest defect rates in the industry. Design wise, some are better than others on all makes. But, it's nice to get one that is both well designed and produced to match!
     
Similar Threads: American Standard
Forum Title Date
Toilet Forum discussions 1950s American Standard toilet Mar 16, 2020
Toilet Forum discussions American Standard Wall mount toilet installation Nov 21, 2019
Toilet Forum discussions Can an American Standard Champion 4 be converted? Aug 2, 2019
Toilet Forum discussions Vintage 1984 American Standard Cadet toilets - what model are these? May 16, 2019
Toilet Forum discussions American Standard Cadet Pro Apr 13, 2019

Share This Page