Hello,
I am an owner/builder and we just moved into our home. We have a brand new Luxeair 21 whirlpool tub which was installed by our plumber and after first use we noticed a leak down to the ceiling below. My plumber dropped by and blamed the leak on a missing screw in the overflow valve which I replaced but the leak persists. Over the phone I explained to him that the leak continues and he asked if running the tub jets is triggering leak. I said no. Now, I've left two voicemails with my plumber, hoping he will reply back. My fear is my plumber might try to blame the tub manufacturer and evade any liability to pay for the damaged ceiling repairs below(sheetrock, tape, mud, painting) here.
To further complicate matters, our tub is set in a framed deck that has a tile face with no access panel. There is a side access panel at the (head) but looking through it I can't seem to see where the leak may be occurring. I'm thinking the plumber will need to cut the finished ceiling sheetrock from below and diagnose the leak properly since tearing up the tile would probably be more expensive.
I believe this is still a plumbing issue where he didn't properly do something. What do you suggest is my best option/approach at this point? He is a registered master plumber with no complaints under his name. The plumber is a solo shop as he is studying to be a nurse when he's not plumbing. Now, I've already made my final payment to the plumber for the entire whole house plumbing so I don't really have any leverage with withholding a payment either.
Your advice is much appreciated.
Thanks,
Tilley
I am an owner/builder and we just moved into our home. We have a brand new Luxeair 21 whirlpool tub which was installed by our plumber and after first use we noticed a leak down to the ceiling below. My plumber dropped by and blamed the leak on a missing screw in the overflow valve which I replaced but the leak persists. Over the phone I explained to him that the leak continues and he asked if running the tub jets is triggering leak. I said no. Now, I've left two voicemails with my plumber, hoping he will reply back. My fear is my plumber might try to blame the tub manufacturer and evade any liability to pay for the damaged ceiling repairs below(sheetrock, tape, mud, painting) here.
To further complicate matters, our tub is set in a framed deck that has a tile face with no access panel. There is a side access panel at the (head) but looking through it I can't seem to see where the leak may be occurring. I'm thinking the plumber will need to cut the finished ceiling sheetrock from below and diagnose the leak properly since tearing up the tile would probably be more expensive.
I believe this is still a plumbing issue where he didn't properly do something. What do you suggest is my best option/approach at this point? He is a registered master plumber with no complaints under his name. The plumber is a solo shop as he is studying to be a nurse when he's not plumbing. Now, I've already made my final payment to the plumber for the entire whole house plumbing so I don't really have any leverage with withholding a payment either.
Your advice is much appreciated.
Thanks,
Tilley