Watts Floodsafe? Not Very! part 1

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by Redwood, Feb 8, 2009.

  1. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    Who gets stuck with the repair bill depends on who has the best attorney. The manufacturer will only guarantee the Floodsafe supply line, (they will replace the bad one with a new one), and rejects any claims for labor and consequential damages.
     
  2. Shelley Walker Hampton

    Shelley Walker Hampton New Member

    Joined:
    Feb 16, 2013
    Location:
    Texas
    Omg! Ty for posting this! I went to look and sure enough, that what's under my sink. I'm calling the plumber now!
     
  3. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    The "obsession" is because the manufacturer ONLY warranties the product, NOT any labor or "consequential" damages. If it breaks they will give you a new one just like the one that broke.
     
  4. annelisemcl

    annelisemcl New Member

    Joined:
    Dec 4, 2012
    Location:
    Rose Valley, Pennsylvania
    I was just jumping on this forum to lambaste Watts Floodsafe valve on my Toto toilet that I installed exactly 2 years ago. My angle valve cracked this morning and after replacing it with a new valve I re-attached the toilet floodsafe line and slooooowwwly turned the water back on and it was streaming water like crazy from the plastic connection to the toilet. After loosening and re-tightening that connection 4-5 times, I finally got fed-up and figured I would replace the Floodsafe line and also tell HD that I think it stinks that the line failed in 2 years. Well imagine my surprise when I discovered HD no longer carries Floodsafe by Watts. I jumped on this forum and now feel lucky that the only damage I walked away with is buying a new braided connector and a few damp towels. I'll be replacing the other Floodsafe toilet hose tomorrow. I thought it was such a good idea. Bummer.

    And for what it is worth, I try to buy "made in USA" whenever it is available-even if it is more expensive. In fact this morning, my local building supply- Tague Lumber in Media, PA; only had 1 angle valve brand and it was made in China. So I drove to Weinstein Plumbing Supply in Broomall, Pa. for a BrassCraft made in the USA angle valve. But regarding braided connector hoses, I haven't sourced any not made in China.

    Thanks all! I learn something new everytime I search this forum. I refer to you all as "my plumbing gurus". :):)
     
  5. Al___he.

    Al___he. New Member

    Joined:
    Dec 1, 2014
    Location:
    Minnesota
    Just happened to me last night. I just changed all the faucets in my house this spring and used these hoses. Lucky my wife was in the bathroom when it burst. I had the water shut off within a minute and it still caused water staining in our ceiling. I will be changing all of them today. Like someone said in a earlier post it wasn't over tightened. Junk!!!

    [​IMG]
     

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    Last edited by a moderator: Dec 26, 2016
  6. RHF137

    RHF137 New Member

    Joined:
    Jun 20, 2015
    Location:
    British Columbia
    I've noticed on this forum that everyone is replacing their Watts Floodsafe connectors. But you should try to avoid replacing this piece of junk with another piece of junk. I have found lots of complaints on the Internet about other toilet connector failures. For example, there are currently class-action lawsuits against Watts and Fluidmaster for connectors with bad coupling nuts. And another against Fluidmaster for their "NO-BURST" braided SS connector.

    http://www.hbsslaw.com/Templates/media/files/case_pdfs/Fluidmaster/FluidMaster Complaint.PDF
    http://www.gregcolemanlaw.com/assets/files/Complaint.pdf
    https://www.toiletconnector.com/Home/FAQ#faq1

    I've also read that certification stamps like UPC and ASME are pretty much meaningless. Does anyone know of a way to be sure you are buying a good connector?
     
  7. Jodi Witt-Brantley

    Jodi Witt-Brantley New Member

    Joined:
    Dec 11, 2015
    Location:
    Forida
    One just completely destroyed our house. I am sick. Bathroom sink.
     
  8. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    I just got his postcard in the mail today.

    [​IMG]
     
    Clog likes this.
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