Breplum
Licensed plumbing contractor
We had a customer call to deal with a serious couple of leaks and pulled out these two different leaking spots.
With batch numbers of the pipe included, the sections were sent to Uponor on an Warranty RMA via the local reps.
Here is the reply from them as received today from Uponor, based on their lab results:
"Our lab confirmed that the issue is related to a manufacturing component. Once we receive your leak repair expenses we will review them and provide resolution to your claim. "
Definitely, then, Uponor has a problem with this batch. The house is large, custom, about 9 years old, with improperly sized 1/2" recirculation loop -but that should not be a causative factor here.
(We did not do the plumbing here! )
I am recommending that the homeowner submit a full house repipe quote.
With batch numbers of the pipe included, the sections were sent to Uponor on an Warranty RMA via the local reps.
Here is the reply from them as received today from Uponor, based on their lab results:
"Our lab confirmed that the issue is related to a manufacturing component. Once we receive your leak repair expenses we will review them and provide resolution to your claim. "
Definitely, then, Uponor has a problem with this batch. The house is large, custom, about 9 years old, with improperly sized 1/2" recirculation loop -but that should not be a causative factor here.
(We did not do the plumbing here! )
I am recommending that the homeowner submit a full house repipe quote.