MrsHenderson
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I hired a licensed plumber to install my Toto Aquia the other day. He tells me over the phone it will be about $100 for the install. He arrives and when he sees my toilet of choice he asks me why I bought this toilet. I told him I liked the look of it for this bath and the dual flush and I have two Toto's upstairs - and did he have a problem with Toto. He said he likes Toto toilets, but thought this one was a little "over engineered". Okay, whatever, just go ahead and install it. So he does and it takes him longer than he thought to do it and he says, "Did I say $100?" And I say, "Go ahead and charge me what you think is fair." So he charges me $200 in the end... which I think is a bit much, but whatever, I'm due to give birth to my 2nd child in 2 days. Well, that night the toilet is leaking (it seems from one of the seals between the tank and the toilet). So I call him and he comes out the next day and tells me that the one seal (between the tank and the toilet) is "weird" because it's straight up and down and not like a bell like "normal" toilets and whatever, he's going to replace it. So he does and it's now leaking worse and his attitude is, "What do you want me to do?
Now, the problem is the long weekend. Can't get Toto on the phone to discuss my options and I'm not sure calling a new plumber's going to help. Is it possible there is something defective about the toilet? I thought toilets were simple creatures.
Any advice, opinions are welcome - until I can get Toto on the phone on Wednesday.
TIA - Mrs H
Complete Instructions for the Aquia written by Jamie
Now, the problem is the long weekend. Can't get Toto on the phone to discuss my options and I'm not sure calling a new plumber's going to help. Is it possible there is something defective about the toilet? I thought toilets were simple creatures.
Any advice, opinions are welcome - until I can get Toto on the phone on Wednesday.
TIA - Mrs H
Complete Instructions for the Aquia written by Jamie
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