Here is the problem: When turning the knob on the shower faucet the water no longer comes on. However, if you remove the faceplate and use a screwdriver you can turn the water on and off. Do I just have a stripeed plastic knob or is the Moen cartirdge broken? Also I am having trouble removing the knob. I checked onthe MOEN web page and they say to use an allen wrench. But I don't see an allen wrench bolt anywere on the neck??Below is a link to a picture of the faucet.
Sebastien
Sebastien
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