Help with Culligan Silver Series

Discussion in 'Water Softener Forum, Questions and Answers' started by yeomanflood, Nov 2, 2012.

  1. yeomanflood

    yeomanflood New Member

    Nov 2, 2012
    Hello. I purchased a home that came with a Culligan Silver Series softener - I think it's about 10 years old since the home is about that old. I'm not partial to Culligan myself...but it was working fine for the last year. We lost power the other day, but I know that Culligan has a capacitor or something that enables it to remain on for 24 hours - we don't lose power for 24 hours ever.
    So the other day I checked my salt and it was surprisingly pretty low. Well, I noticed it was turning on every night. The panel has the word "Regen" on permanently - it blinks when it's in regeneration mode.
    I double checked the settings and it looks all relatively standard to me, having looked at the Culligan manuals online in the programming sections. Previously, I think it used to regenerate maybe every 3-4 days or so since we don't use that much water usually.

    Anyone have any thoughts as to why it's stuck in lit "regen" mode - but actually regenerating every night at the preset time of 2AM, and doing this every day?

    Thanks a lot in advance. I loathe the idea of having to call Culligan.
  2. Akpsdvan

    Akpsdvan In the Trades

    Dec 29, 2009
    Business owner/service and sales
    Sounds like the need of the programing manual that culligan has.
    I have a pdf of that and if you are good with computers then the book will work for you.
    Send a pm with an email and I can send it to you.
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  4. rjh2o

    rjh2o Member

    May 10, 2011
    They NEVER keep the programming! It always resets to factory settings and if a power surge happened it may have fried the board sending a signal to constantly regenerate particularly if there was a signal to regen that evening.
    Unplug it for 2 minutes, plug back in and set hardness according to your water chemistry. If that does not work you need a new board.
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