City clogged my water supply

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by bluelogic, Jun 13, 2021.

  1. bluelogic

    bluelogic Member

    Joined:
    Dec 19, 2017
    Location:
    Rockwall, Texas
    Hello my water stopped to my house. I called the city and they told me their backflow preventer broke and they came out to try to pull it out on the street side. They were unable to and said it is stuck somewhere in my side between my water softener loop and the street. I was thinking of turning off the water removing the inlet from the water softener loop and plug in a shop vacuum to try and get it out. I’m trying to get a plumber as well. Should I try this or I’m going to kill myself doing this?

    I forgot to mention on my side I have a water pressure regulator and backflow preventer as well because the city water is over 100 psi.
    thanks
    Bluelogic
     
  2. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    I would pull the PRV and replace it. Those have an incoming screen that gets easily plugged. Make sure you flush the line before installing the new unit.

    [​IMG]
     
    Last edited: Jun 13, 2021
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  4. bluelogic

    bluelogic Member

    Joined:
    Dec 19, 2017
    Location:
    Rockwall, Texas
    Oh you think it got stuck in the screen and I could clean it out and turn it back on. The city confirmed they clogged a few homes when their backflow broke.

    bluelogic
     
  5. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    That's a thought that I have. I have seen those screens pretty packed before. And if you pull it, you might as well go back with new.
     
  6. bluelogic

    bluelogic Member

    Joined:
    Dec 19, 2017
    Location:
    Rockwall, Texas
    it is a new pressure regulator. lol
     
  7. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    Maybe just a good cleaning then. :)
     
  8. bluelogic

    bluelogic Member

    Joined:
    Dec 19, 2017
    Location:
    Rockwall, Texas
    I was able to suck the clog out with a vacuum cleaner
     
    Jeff H Young likes this.
  9. Jeff H Young

    Jeff H Young In the Trades

    Joined:
    Feb 27, 2020
    Location:
    92346
    nice , got it fixed no help from water department. I just did a repair in my city and needed a new tailpiece from the meter called water department tech came out gave me some parts and info very helpful! shared some tricks , great water district employee
     
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