Annoyed with constantly texting customers?

Discussion in 'Computers and Stuff' started by justin13, Jul 9, 2020.

?

Are you annoyed with handling customer service?

  1. Texting back and forth with customers is distracting and takes me away from my job at hand

    0 vote(s)
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  2. I like handling customer communication and my job

    0 vote(s)
    0.0%
  3. We have someone on our team dedicated to customer service and communication

    0 vote(s)
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  1. justin13

    justin13 New Member

    Joined:
    Jul 9, 2020
    Location:
    Buffalo
    Hi Community,

    I was hoping to generate some discussion around your biggest pain points and frustrations with customer communication.

    Consumers are texting more - and they want more immediate responses. Are you seeing this in your business too?

    I'm exploring building a service to help myself manage customer communication. Engaging your customers in real-time - without taking up all of your time - and ensuring leads don't fall through the cracks.

    Let me know in the poll or comments if you're also experiencing any annoyances with connecting with your customers.


    Thanks,
    Justin
     

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