Annoyed with constantly texting customers?

Discussion in 'Computers and Stuff' started by justin13, Jul 9, 2020.


Are you annoyed with handling customer service?

  1. Texting back and forth with customers is distracting and takes me away from my job at hand

    0 vote(s)
  2. I like handling customer communication and my job

    0 vote(s)
  3. We have someone on our team dedicated to customer service and communication

    0 vote(s)
  1. justin13

    justin13 New Member

    Jul 9, 2020
    Hi Community,

    I was hoping to generate some discussion around your biggest pain points and frustrations with customer communication.

    Consumers are texting more - and they want more immediate responses. Are you seeing this in your business too?

    I'm exploring building a service to help myself manage customer communication. Engaging your customers in real-time - without taking up all of your time - and ensuring leads don't fall through the cracks.

    Let me know in the poll or comments if you're also experiencing any annoyances with connecting with your customers.


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