Hoping for some knowledgeable help. Thank you in advance.
I also posted this on the softener forum.
Kinetico repairman saying water heater causing hard water. Water heater is a 2015.
Thought our softener was not working. The repairman said it was working fine, the cold water was soft, only the hot water was hard. He said the hot water heater needed to be drained.
This sounded really strange to me. Especially since the toilet had tinted water in it. How can the hot water leach into the cold line to the toilet?
Can this happen? Cold water treated while hot water isn't? Am I being played?
Help, Confused
I also posted this on the softener forum.
Kinetico repairman saying water heater causing hard water. Water heater is a 2015.
Thought our softener was not working. The repairman said it was working fine, the cold water was soft, only the hot water was hard. He said the hot water heater needed to be drained.
This sounded really strange to me. Especially since the toilet had tinted water in it. How can the hot water leach into the cold line to the toilet?
Can this happen? Cold water treated while hot water isn't? Am I being played?
Help, Confused