Hello,
I am trying to install a new tub spout. I was able to get the old spout off. However, there is a piece of plastic that will not come off of the pipe. I can move it back so that it is flush with the wall, and I can move it forward as far as it shows in the attached picture. Do you know what is keeping it from moving off of the pipe and how I can get it off? If I can't remove it, then do you know if there is a certain spout with diverter that uses the same plastic so that it could go over this?
Thank you,
Jenny
I am trying to install a new tub spout. I was able to get the old spout off. However, there is a piece of plastic that will not come off of the pipe. I can move it back so that it is flush with the wall, and I can move it forward as far as it shows in the attached picture. Do you know what is keeping it from moving off of the pipe and how I can get it off? If I can't remove it, then do you know if there is a certain spout with diverter that uses the same plastic so that it could go over this?
Thank you,
Jenny