timwise999
New Member
I purchased a Moen shower faucet L82691 from Lowes and installed it behind my nice new Sterling shower surround. When I turn on the water, I get lots of cold water and only luke warm water when it is turned all the way to hot. I don't have the handle on yet, so the plastic limit pieces are not installed. Moen has sent me 2 cartridges and they do not fix the problem. When the handle is turned to hot the water pressure is half the amount the cold is. I know there is hot water at the faucet, because I left out the rubber piece of the cartridge on the hot side and hot water bypassed the cartridge and came out the showerhead. One cust support person at Moen told me I need to "balance" the water in my house. I have two other showers that work fine in my 40 yr old house. What do I need to do before I tear out my new surround and replace it with a different model faucet? Thanks for the advice.