Moen Hydrolock. Confused about (old style?) leak under kitchen sink

[rnick1976]

I've got a Moen pullout kitchen faucet (maybe 5-6 years old), I just had a small leak start under my sink. The source of the leak is what appears to be the hydrolock. It's a relatively slow leak, maybe 2-3 drips per second the faucet is in use.

From what I can tell, the leak is originating at the TOP of the hydrolock (as oriented in the picture below), where it connects with the metal-capped supply line. I cannot tell if I can simply replace the hydrolock and hope that solves the problem, or if this model of hydrolock is permanently connected to the beige supply line; the leaking (top) end of the hydrolock does not have the easy-release clip that the pullout hose side has.

I don't want to muck with it too much before I get some more insight into how to fix it, as the faucet is still at least usable. Any insight into how that supply end can be removed, or any other suggestions, would be greatly appreciated!

 

[diarmait]

Did you figure out how to fix this leak? I have exactly the same issue.

 

[Sponsor]

 

[Widgit Maker]

Call Moen,
1 (800) 289-6636
They will tell you what to do and will send you the parts you need.

 

[schrodinger]

I have the exact same problem. Any solution?

 

[hj]

The connector MAY unscrew from the hose. That is about the only way they can connect plastic and metal together.

 

[Smooky]

My guess is you push white plastic part back or out and then pull the hose out.

http://www.chicagofaucetshoppe.com/Moen-114306-p/moe-114306.htm

http://www.faucetdepot.com/moen-replacement-repair-parts.asp

 

[schrodinger]

Just spoke to Moen rep and the answer is can not fix, Buy a New One, which is ridiculous! They offered me 10% discount and after checking with his manager raised it up to 15% rebate coupon.
If this is how they design their products, stay away from them. By the way it's called hydrolock connect.
If you have the older version, that piece of plastic is sold for $12. So basically what they are asking is instead of designing something more robust or simple and cheap to replace, make a bad one, once it's failed , replace at full price. I'm so pissed!

 

[hj]

I would have told him it was guaranteed for life so send me a new one.

 

[schrodinger]

You need to be the first owner to claim that. That is what Ive been told and checked their fine print which states that. I'm the second owner It doesnt make sense but whatever...

 

[hj]

And WHO told them you were NOT the original owner?

 

[schrodinger]

An honest human being

 

[warfel23]

Cut out the hydro lock coupling OUT completely. Buy 1/2 inch reinforced vinyl tubing and two #8 hose clamps. Replace the coupling with the tubing and tighten clamps fully. Works perfectly and saves you having to replacing the faucet.

If above solution is leaking, clamps are not tightened fully.

Good luck!

 

[jackstirjohn]

Cut out the hydro lock coupling OUT completely. Buy 1/2 inch reinforced vinyl tubing and two #8 hose clamps. Replace the coupling with the tubing and tighten clamps fully. Works perfectly and saves you having to replacing the faucet.

If above solution is leaking, clamps are not tightened fully.

Good luck!

I've got a Moen pullout kitchen faucet (maybe 5-6 years old), I just had a small leak start under my sink. The source of the leak is what appears to be the hydrolock. It's a relatively slow leak, maybe 2-3 drips per second the faucet is in use.

From what I can tell, the leak is originating at the TOP of the hydrolock (as oriented in the picture below), where it connects with the metal-capped supply line. I cannot tell if I can simply replace the hydrolock and hope that solves the problem, or if this model of hydrolock is permanently connected to the beige supply line; the leaking (top) end of the hydrolock does not have the easy-release clip that the pullout hose side has.

I don't want to muck with it too much before I get some more insight into how to fix it, as the faucet is still at least usable. Any insight into how that supply end can be removed, or any other suggestions, would be greatly appreciated!

 

[jackstirjohn]

Hi, This is a quick connect hose, look at the picture posted by rnick at top, with one hand squeeze the two white tabs together and with the other hand (fingernail helps) pull off connector from opposite side. There is an o ring on the brass quick connect on the end of your hose that may be failing or maybe the hose is leaking. I just replaced my hose and two months ago replaced the cartridge on my twelve year old kitchen faucet. Moen customer service has been excellent every time I've used them and I've never paid a cent for replacement parts.

 

[Aaroninnh]

Jeeze, that looks just like the ford fuel line connection to the fuel filter. I hate those things.