GerardP
New Member
I have a property in Scotland which has a water supply from a borehole with around 9ppm Iron and 0.3ppm Mn and a pH of 5.9. I have recently installed a Katalox Light system and this has sorted the Iron and Manganese problem but the pH has rocketed to 9.8 which is above the UK legal limit for drinking water of 9.5. The house is used for holiday letting and I have to get it officially tested and am therefore under pressure to lower the pH below 9.5.
For the last two months I have been trying to get Watch Water to help solve this problem, but just today have finally been told by them that they have only encountered this problem three or four times in the whole world. However in the same breath they tell me that their literature states that it can raise pH up to 10 so I cannot complain!! I neither saw this literature nor was made aware of it before buying the Katalox. They cannot explain satisfactorily why the Katalox has raised the pH so much and have effectively said that their Chemists are not interested in doing so as the problem is so rare and they don't have the time.
Has anyone had any experience of high pH problems with Katalox or has anyone any idea what has caused this and if there is anything I can do to correct it.
Any help would be very gratefully received.
Many thanks in advance.
Gerard
For the last two months I have been trying to get Watch Water to help solve this problem, but just today have finally been told by them that they have only encountered this problem three or four times in the whole world. However in the same breath they tell me that their literature states that it can raise pH up to 10 so I cannot complain!! I neither saw this literature nor was made aware of it before buying the Katalox. They cannot explain satisfactorily why the Katalox has raised the pH so much and have effectively said that their Chemists are not interested in doing so as the problem is so rare and they don't have the time.
Has anyone had any experience of high pH problems with Katalox or has anyone any idea what has caused this and if there is anything I can do to correct it.
Any help would be very gratefully received.
Many thanks in advance.
Gerard