Hi, I'm trying to replace the outdoor faucet that froze last winter but I can't find a video that explains what to do when the stem won't pull out enough to change it and I can't figure out where it is located in the basement. Found the spot cut in the wall with the thing to turn off the water to the faucet but don't know where to go from there? Should I cut above to follow the line or would it be too far to reach from there? Any ideas on how I might go about figuring this out would greatly be appreciated.