You have now learned a valuable lesson in life, young man. I Google'd the company just to make sure it was as I thought. VOIP. Voice over internet protocol. Lots of companies out there pushing it. Seems to have endless attributes and amazingly low cost. Yeah, when it works. The vast majority of people never stop to think that the calls go over the internet. You know, the internet, where anything is liable to happen at any time in "The Cloud". There is a site that has a very active VOIP forum where the members love to say, "VOIP, better than stuffy old wired public phone system". The forum is also loaded with the people from the VOIP companies. They seem to be oblivious to the fact that there are untold thousands of people posting on that very forum with endless VOIP problems. In conclusion, if you want to spend a lot of time screwing around getting it to work as an individual, go for it. A bad business decision though. Sorry, Mr Love.