Good evening folks,
I have the same issue as a thread started just a few days ago where a recently installed toilet is resulting in a sewer gas smell. In my case I removed the old toilet and had a tile floor installed. I then had a plumber in to raise my flange, reseat the toilet etc.
The toilet was rock solid and exhibited no water leaks. However, within a day we started detecting a foul odor in that bathroom. I had the plumber back this morning and he reseated the toilet with a new wax ring. I watched the whole operation. Cleaned the horn/flange thorougly and to my untrained eye seated it cleanly. However after airing out the house for the day, I closed the window and room and the smell is back again.
One thing I noted is that the flange was raised but the bottom isn't flush with the floor. It is ever so slightly below flush with the floor (maybe 1/16th of an inch). A good portion of the flange is above floor level though.
Another thing I noticed was that the left side looked slightly lower than the right so I'd say that the flange isn't exactly level with respect to the floor. Again, not dramatic but visible.
I've searched here and found possible "solutions" to be to use two rings or use a waxless setup. I went out and purchased the fluidmaster 7500 waxless system tonight.
The plumber is coming back tomorrow to try again. Sorry for the long post but I'm finally down to my questions.
1) should I insist that the flange be flush with the floor?
2) along those lines, is the fact that it's slightly out of level a show stopper?
3) should we just try a thicker wax ring or two rings or would the Fluidmaster waxless setup give us the best chance for success.
Thanks in advance for any help with this. I'm just trying to educate myself so I can have an intelligent exchange with the plumber who does seem to be working hard to get this right. Not having set a toilet before I can't speak to the level of difficulty though.
I have the same issue as a thread started just a few days ago where a recently installed toilet is resulting in a sewer gas smell. In my case I removed the old toilet and had a tile floor installed. I then had a plumber in to raise my flange, reseat the toilet etc.
The toilet was rock solid and exhibited no water leaks. However, within a day we started detecting a foul odor in that bathroom. I had the plumber back this morning and he reseated the toilet with a new wax ring. I watched the whole operation. Cleaned the horn/flange thorougly and to my untrained eye seated it cleanly. However after airing out the house for the day, I closed the window and room and the smell is back again.
One thing I noted is that the flange was raised but the bottom isn't flush with the floor. It is ever so slightly below flush with the floor (maybe 1/16th of an inch). A good portion of the flange is above floor level though.
Another thing I noticed was that the left side looked slightly lower than the right so I'd say that the flange isn't exactly level with respect to the floor. Again, not dramatic but visible.
I've searched here and found possible "solutions" to be to use two rings or use a waxless setup. I went out and purchased the fluidmaster 7500 waxless system tonight.
The plumber is coming back tomorrow to try again. Sorry for the long post but I'm finally down to my questions.
1) should I insist that the flange be flush with the floor?
2) along those lines, is the fact that it's slightly out of level a show stopper?
3) should we just try a thicker wax ring or two rings or would the Fluidmaster waxless setup give us the best chance for success.
Thanks in advance for any help with this. I'm just trying to educate myself so I can have an intelligent exchange with the plumber who does seem to be working hard to get this right. Not having set a toilet before I can't speak to the level of difficulty though.