Water Softener Help

[Rmk9785e]

Did the display say ERR 4?

There is no error code displayed. Display alternates between time and 307.

 

[ditttohead]

I will send you a couple seal/spacer stacks, some got out into the field hat are not within specifications. Please see the video for how to replace the seal/spacer stack.

 

[Sponsor]

 

[Rmk9785e]

Installed the kit. It was OK for a while and now it is continuously leaking in the drain again. What are my options?

 

[Reach4]

Installed the kit. It was OK for a while and now it is continuously leaking in the drain again. What are my options?

I suspect you need to get a new piston too.

Do you have a filter, that would take out sand, before the softener?

 

[Rmk9785e]

Yes, there is an activated carbon filter before the softener.

 

[Rmk9785e]

The system is about 9 months old so shouldn't the piston be fine?

 

[ditttohead]

Check the piston for any damage. Even the tiniest scratch can cause a leak to the drain. I will send you another seal/spacer kit.

 

[Rmk9785e]

Installed new seal/spacer kits and it seems to be working fine. Thank you.

How does the homeowner find a local firm for any repair work like this if/when the DIY help (me) becomes unavailable? Would any licensed plumber have the knowledge to handle it?

 

[Bannerman]

Would any licensed plumber have the knowledge to handle it?

Any? Plumbers are not necessarily water treatment specialists so it would depend on each plumber's prior experience.

A better option would be to utilize a local water treatment specialist that sells/services Fleck equipment as they would also have easy access to the appropriate parts.