Installing a NEW Moen TL181 ... new valve installed. New shower installed. Turned hot water on (from shut off) - handle is off position - no water (perfect) Turned cold water on (from shut off) - handle is in off position - cold water comes out, not just dripping ... medium pressure so quite a bit of water. Any ideas ? We've turned the stem to every position possible and it will not shut off. Please help.
Thanks
Thanks