Problem with Moen kitchen diverter

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by VTBlogger, Nov 17, 2015.

  1. VTBlogger

    VTBlogger New Member

    Joined:
    Nov 17, 2015
    Location:
    Bellmore, New York
    Hi, guys. I just took apart my Moen single-handle kitchen faucet to replace the cartridge and some O-rings. When I pulled the spout off, the diverter collar came with it, so I don't know exactly how it was positioned on the valve body. It doesn't easily push down to the bottom of the valve; it sits about a quarter-inch above the bottom bearing washer. I didn't want to force it down for fear of breaking it. But after putting it all back together, the spray hose is a little weak, and the bulk of the water comes out of the spout.

    Can you tell me how far down the diverter collar is supposed to go? Should I force it further down?
    Thanks for your help.
     
  2. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    Moen uses several different styles of diverter. I think I know which one you are referring to, but a picture would help identify it.
     
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  4. VTBlogger

    VTBlogger New Member

    Joined:
    Nov 17, 2015
    Location:
    Bellmore, New York
    Thanks, hj. Here's the parts diagram.
    Moen.PNG
     
  5. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    REplace it. Call 1-800-BUY-MOEN and have them send you a replacement.
     
  6. VTBlogger

    VTBlogger New Member

    Joined:
    Nov 17, 2015
    Location:
    Bellmore, New York
    OK, thanks.
     
  7. hj

    hj Moderator & Master Plumber Staff Member

    Joined:
    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    With that diverter, the only two ways I have ever been successful were;
    1. Remove it and toss it away, then let the water flow from the spout while using the spray, or
    2. Replace it.
     
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