We're on a private well and recent lab tests (at the well and at the faucet) were positive for coliforms. All other tests were normal. We already had a water softener (Fleck 5600) in place, and it was working normally. It is less than 2 years old. With the positive coliform test, a well service did a chlorination of our system by adding liquid chlorine in our 5,000 gallon storage tank and having us use that water throughout our house for 24-hours with the well pump off. A couple of days later, we did a diy installation of a Pelican UV-8 filter. System setup: storage tank, pressure tank, water softener, UV filter, into house. We ran everything for a few days then retested. Coliforms still present at well and in house at similar concentrations. Called Pelican for help, but they would only tell us to run another chlorination of the system, which we don't believe is the answer. We called a local water softener provider. Their tests showed that the water was not being softened adequately (18 at the well, 13 at the faucet) and thus likely preventing the UV light from working correctly. We've tried tweaking the softener settings, running regeneration cycle, etc.. The local guy didn't think the one chlorination would have been sufficient to ruin the resin, but he was more than happy to start selling us stuff. He was supposedly the company's "expert" on contaminated wells, but some of his statements really made me question his expertise!! We can't seem to find any real answers without a sales pitch. Anyone have any thoughts, suggestions or experience like this? Any tips would be greatly appreciated. Thank you.