Fleck 5800 problem

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Fleckdiy

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I diy set up a water softener four years ago. I thought it was working because I didn’t get lime build up in the washer or faucets anymore. Recently I noticed it hadn’t been using much salt and my water keeps throwing a code indicating the the elements might have build up on them. I also seem lime around the tank and wheee a pipe was leaking.

I notice that during the backwash cycle, nothing comes out of the hose. But during brine cycle it does. So hose not blocked.
I’ve read about checking the valve and piston…would that be the only possibility? It is programmed to backwash for 10 mins and BD for 1 hour.
 
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