Aaron Barlow
New Member
Hi everyone,
I have a Hellenbrand Water softener, which is a rebranded Clack ws1 even down to the part numbers. So far this year, I've replaced the seal pack and pistons three times due to the seal pack basket breaking. Each time, it has been a different location on the cage. This unit is about 8 years old, but I can't figure out what is going on with the unit. I've followed the installation instructions to the letter about o-ring seal placement on the seal pack to ensure things aren't too tight. The pistons are not cracked and appear smooth. I don't want to replace this unit if I don't have to, but I can't keep replacing the seal packs either. Any advice would be greatly appreciated.
I have a Hellenbrand Water softener, which is a rebranded Clack ws1 even down to the part numbers. So far this year, I've replaced the seal pack and pistons three times due to the seal pack basket breaking. Each time, it has been a different location on the cage. This unit is about 8 years old, but I can't figure out what is going on with the unit. I've followed the installation instructions to the letter about o-ring seal placement on the seal pack to ensure things aren't too tight. The pistons are not cracked and appear smooth. I don't want to replace this unit if I don't have to, but I can't keep replacing the seal packs either. Any advice would be greatly appreciated.