Tuscany bathroom faucet stem frustration

[Weary_landlord]

Handle broke off a tenant's bathroom faucet. One of these:
http://www.menards.com/main/bath/ba...ianna-low-arc-4-lavatory-faucet/p-2015229.htm
Turns out the stem snapped where it meets the body of the stem cartridge. So I do some research and Menard's sells one stem that allegedly fits all Tuscany sink faucets:
http://www.menards.com/main/plumbin...ot-cold-faucet-cartridge/p-1390450-c-8542.htm
I know it's pretty different from the original but goof around trying it anyways. Not even close to working-- water just flows.
Is it possible that there's just no replacement stem available for this unit?

 

[hj]

That appears to be a Delta stem. We need a photo of the OLD stem to tell you what to use to replace it.

 

[Sponsor]

 

[Weary_landlord]

 

[Cwhyu2]

Might be just as easy to replace the faucet.

 

[Weary_landlord]

That appears to be a Delta stem. We need a photo of the OLD stem to tell you what to use to replace it.

Was the photo not good enough?

 

[Cwhyu2]

The photo is is fine, that is not a delta stem I can't tell you what it is, but if you know what make and model number I am sure you can find the right parts.

 

[Weary_landlord]

Thanks, cwhyu2. Hj seemed to imply above that if I went to the trouble of getting a pic and posting it here that s/he would be able to help. I guess some people just like to watch others chase their tails,.

 

[Cwhyu2]

Or just replace the faucet.

 

[Cwhyu2]

Thanks, cwhyu2. Hj seemed to imply above that if I went to the trouble of getting a pic and posting it here that s/he would be able to help. I guess some people just like to watch others chase their tails,.

I like to help when I can.

 

[hj]

The stem photo you showed from Menards, IS similar to a Delta stem. THe picture you show of YOUR stem is unlike the photo or a Delta stem.