Jake Blues
New Member
We have a Kenmore Deluxe Demand Water Softener that's at least 10 years old but probably more like 15 or maybe more than that. We have iron in our water.
In the last couple of months, it has stopped consuming salt. I cleaned the venturi, no improvement. I banged around in the salt container looking for a salt bridge, no change.
I surmised that the problem might be that the resin was old. So, I replaced the resin, took everything apart and cleaned everything very well. This was about a week ago.
Since then the refresh has run probably 5 times, and we've been using water at our normal rate. But it's still not working. The salt level isn't going down, and the hardness is at 250 PPM out of the tap according to a test strip.
I'm a bit stumped.
It is possible that the valve motor could be bad. When the regen cycle comes on, it does turn the gear slowly, which makes me think it's working. But I don't know how I'd know if it wasn't working correctly.
I would greatly welcome and appreciate any suggested things to try!
In the last couple of months, it has stopped consuming salt. I cleaned the venturi, no improvement. I banged around in the salt container looking for a salt bridge, no change.
I surmised that the problem might be that the resin was old. So, I replaced the resin, took everything apart and cleaned everything very well. This was about a week ago.
Since then the refresh has run probably 5 times, and we've been using water at our normal rate. But it's still not working. The salt level isn't going down, and the hardness is at 250 PPM out of the tap according to a test strip.
I'm a bit stumped.
It is possible that the valve motor could be bad. When the regen cycle comes on, it does turn the gear slowly, which makes me think it's working. But I don't know how I'd know if it wasn't working correctly.
I would greatly welcome and appreciate any suggested things to try!