Chrisfol82
New Member
I have a Steibel Eltron Tempra 24 electric on demand water heater. It has always worked well when it has worked but I have had three failures now. Each seems to have been the same and related to when I have had a power outage. I have had many power outages with no problem to the unit but three times now it seems that either when the power went out, or back on the circuit board has fried, the unit has let a good bit of smoke out and there are black burn marks on the inside of the unit. I had one replaced under warranty and had sent one back for repair. I have the repaired unit at home still as a back up but I'm worried about why this continues to happen.
Could it be related to a power surge, or a low voltage to the unit causing damage when the power went out? In all the reviews for these units I haven't come across another failure like this. I would think they would have some type of surge protection and/or voltage protection on the circuit board.
I went to an on demand to save space in my utility area, but I'm considering switching back to a tank unit as this seems like a fire hazard.
It is installed professionally per the instructions.
Could it be related to a power surge, or a low voltage to the unit causing damage when the power went out? In all the reviews for these units I haven't come across another failure like this. I would think they would have some type of surge protection and/or voltage protection on the circuit board.
I went to an on demand to save space in my utility area, but I'm considering switching back to a tank unit as this seems like a fire hazard.
It is installed professionally per the instructions.