Shower head to fixed ball attachment

[Harry Gamble]

The shower arm and shower head are pictured below. This is a Moen. Is the fixed ball supposed to press into the white plastic part of the shower head? It doesn't seem to just pop in so I'm wondering how else could it attach? Is there a missing part?

 

[Jadnashua]

I can't tell from the picture, but is there a ring at the back side of that showerhead that can be unscrewed? My guess is that it gets turned, and then tightens down on the plastic fingers underneath, locking it to the ball. So, if you loosen it or are able to take it off, you should be able to slide the ring up over the ball, then push the plastic with the fingers over it, then screw the nut back on and the shower head, locking it in place.

 

[Sponsor]

 

[Harry Gamble]

I can't tell from the picture, but is there a ring at the back side of that showerhead that can be unscrewed? My guess is that it gets turned, and then tightens down on the plastic fingers underneath, locking it to the ball. So, if you loosen it or are able to take it off, you should be able to slide the ring up over the ball, then push the plastic with the fingers over it, then screw the nut back on and the shower head, locking it in place.

Thank you Jim that essentially was it, got it fixed.