Newtorepair
New Member
Hello all, this is my first post here, but I have read the forum in the past.
I am hoping to get some opinions on how best to proceed here. I have a leak in the first nipple coming out of my hot water boiler. The boiler is a lennox gwm-075ie. This was installed a year and a half ago, paid for by the previous owner of the home (I recently purchased the home). I had the plumbing company come out that installed it, to look at the leak. They stated they will not cover it under warranty because 1)I am not the original purchaser, and 2) it is an external leak. They quoted the repair cost to be $255 .On their webpage, the company claims to offer a 5 year warranty on all boilers they install. By the looks of the nipple, I am guessing it was leaking from day 1, and I think the company should repair it under warranty, because it looks like there must have been an incorrect installation. I would just like some opinions on what the industry standard is here. I called Lennox, and they stated that the warranty goes with the home/boiler. I know this is not a boiler issue, but I am upset with the way the plumbing company is handling this.
I will try to post some pictures of where it is leaking. Thanks!
This pipe looks worse in person, it is completely rusted all around.
I am hoping to get some opinions on how best to proceed here. I have a leak in the first nipple coming out of my hot water boiler. The boiler is a lennox gwm-075ie. This was installed a year and a half ago, paid for by the previous owner of the home (I recently purchased the home). I had the plumbing company come out that installed it, to look at the leak. They stated they will not cover it under warranty because 1)I am not the original purchaser, and 2) it is an external leak. They quoted the repair cost to be $255 .On their webpage, the company claims to offer a 5 year warranty on all boilers they install. By the looks of the nipple, I am guessing it was leaking from day 1, and I think the company should repair it under warranty, because it looks like there must have been an incorrect installation. I would just like some opinions on what the industry standard is here. I called Lennox, and they stated that the warranty goes with the home/boiler. I know this is not a boiler issue, but I am upset with the way the plumbing company is handling this.
I will try to post some pictures of where it is leaking. Thanks!
This pipe looks worse in person, it is completely rusted all around.
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