fullfusion
New Member
Hello all,
Long time reader (posted previously a few times), love the info available here.
Ice recently moved to a new neighbourhood, and my wife has made friends with some of the neighbours. I was recently contacted by my neighbour (single mom 2 kids) asking for help regarding sewage odour in her home.
Upon entering the house the smell was evident, and quiet strong, she was so worried she had previously (2 days ago) called the fire dept in the middle of the night to have them test the air quality for dangerous gas etc (apparently all was good). The fire guys subsequently tried to help out (checked basement floor drains and added water, and for some reason added water to her sump pit). Needless to say it didn't help.
She informed me that she has had 2 plumbers come and have a look and none of them were able to diagnose or fix the issue. Apparently her basement drain has been checked and is clear, and the city has also verified their portion, and found no obstruction or breaks.
I've been told that the basement drain is no longer cast iron or clay and was upgraded to plastic. She has a white plastic (pvc) clean out access under her front porch. But no backflips preventer (or no access was left once the floor was finished if there is one)
I verified all the floor drains (all still had water seal), and all accessible fixtures (sinks etc) in a the basement (unable to visually see water seal in tub but couldn't detect any odour).
I did the same to the remainder of the house verifying all accessible traps and saw nothing out of sorts. I flushed toilets and watched sink traps to see if vaccum was pulling the water seal and again nothing out of the ordinary.
Here is where is gets weird-
She claims the smell is worse on the second (top floor with any plumbing fixture).
She informed me that she has notified the city numerous times and they do nothing, however after enough complaining on 2 occasions they have subsequently sent a vac. Truck to the end of our street and vac out some type of manhole. Apparently this causes the smell to goes away....BUT it returns after six months.
She claims this started 1.5 years ago neighbour across the street re-built his home and eventually had his drain connected to city main.
Any ideas?!?!
Long time reader (posted previously a few times), love the info available here.
Ice recently moved to a new neighbourhood, and my wife has made friends with some of the neighbours. I was recently contacted by my neighbour (single mom 2 kids) asking for help regarding sewage odour in her home.
Upon entering the house the smell was evident, and quiet strong, she was so worried she had previously (2 days ago) called the fire dept in the middle of the night to have them test the air quality for dangerous gas etc (apparently all was good). The fire guys subsequently tried to help out (checked basement floor drains and added water, and for some reason added water to her sump pit). Needless to say it didn't help.
She informed me that she has had 2 plumbers come and have a look and none of them were able to diagnose or fix the issue. Apparently her basement drain has been checked and is clear, and the city has also verified their portion, and found no obstruction or breaks.
I've been told that the basement drain is no longer cast iron or clay and was upgraded to plastic. She has a white plastic (pvc) clean out access under her front porch. But no backflips preventer (or no access was left once the floor was finished if there is one)
I verified all the floor drains (all still had water seal), and all accessible fixtures (sinks etc) in a the basement (unable to visually see water seal in tub but couldn't detect any odour).
I did the same to the remainder of the house verifying all accessible traps and saw nothing out of sorts. I flushed toilets and watched sink traps to see if vaccum was pulling the water seal and again nothing out of the ordinary.
Here is where is gets weird-
She claims the smell is worse on the second (top floor with any plumbing fixture).
She informed me that she has notified the city numerous times and they do nothing, however after enough complaining on 2 occasions they have subsequently sent a vac. Truck to the end of our street and vac out some type of manhole. Apparently this causes the smell to goes away....BUT it returns after six months.
She claims this started 1.5 years ago neighbour across the street re-built his home and eventually had his drain connected to city main.
Any ideas?!?!