Help! Tub won't turn off

[Portiadeans]

Hi

I desperately need some help. Daughter took a bath and now the water won't completely turn off. A steady stream about as thick as a toothpick is coming out, seems like cold water.

It is a 3 -piece Danze roman tub faucet. Hubby is at the 500 so I am on my own for this one. I went online and figured out how to take the faucets handles off. I tried to tighten the brass fitting thing that was sticking up with a wrench as much as I could, but water is still coming out. I have shut off the well pump, but don't know what is wrong and what to do.

Any suggestions?

Thanks
Beth

 

[Jadnashua]

That valve could use a washer and a seat, or a cartridge. It depends on the model and the age. Worse comes to worse, you'll need to turn the water off for the house, say overnight, and turn it on during the day and waste that water.

If you post a picture, or know the model of the valve you have, someone could advise what is required to fix it. In any case, before you take anything apart, you must turn the main water off (it's slightly possible, but uncommon, to have a shutoff for the tub underneath or behind it).

 

[Sponsor]

 

[Portiadeans]

Thanks. Attached is a pic. I watched a you tube video and understand that I probably need to replace a gasket or cartridge. I couldn't figure out how to get the brass piece off to get to the cartridge. Is it one whole piece? In the videos, they seemed to be several pieces.

I think the shutoff is in the crawlspace. I'd rather eat a bowl full of spiders than go in there. Okay, not really. The are both terrible. I think I am okay since I turned the well pump off.

Beth

 

[Jadnashua]

If I had to guess, I'd guess those use a cartridge, and not a washer and seat. In some wells, they can produce some sand and crud, and that can be tough on some valves. But, the pump being off, until the bladder tank runs dry, it will still flow, and, it will take it a bit to refill that tank when you turn it back on. But, leaving it off until you need some water means you'd probably keep it from turning on as often.

 

[DonL]

Sometimes just working the valve back and forth will help to get the crud out, And open it wide open can help.

Anytime you turn off your water, You should turn off your water heater first.


Good Luck on your project, Welcome to Terry's Forum.

 

[Sluggo]

"I couldn't figure out how to get the brass piece off..."

You put a wrench on the brass nut right below the stem and unscrew it. It might help to use one wrench on the base above the porcelain and unscrew the nut with a second wrench.

 

[Dj2]

I understand that this was hubby's last Indy 500. All troubles happen when he's away.

 

[Smooky]

When you take it out, it looks like this:

http://www.danze.com/ceramic-disc-cartridge-roman-tub-cold-side/da507174/