Toukow
New Member
Can you guys please help me out on the following. I have a 1 inch Hammond 668 gate valve with minor leaking of the stem packing, where tightening has no effect. I researched here and found it confusing with the discussion of using PTFE packing rope, as that is how my boat propeller was packed with no additional parts- then see comments that this is only a interim step, and not the proper method for full replacement of the seal.
I researched it at the manufacturer's website, no parts listed.
I called Hammond this morning and the call went like this (person was totally courteous and as helpful as they could be):
Q: Can you tell me the replacement part number?
A. We don't sell a repair kit for that valve
Q: How is this usually done, take the part to a plumbing supply shop and match it up?
A. No, they will not have the part needed. You have to buy the replacement valve.
Q: Oh, I can buy the valve and take out the seal then?
A: If you do that , you will void the warranty.
I laughed and said warranties aren't worth anything anymore in my mind. She simply laughed.
I installed the PTFE cord and it seems to have worked. Should I just leave well enough alone? Thing is this valve was not used in 17 years, and if it starts leaking lightly, it will not be noticed. I'd like to do it properly, if possible. Am I getting the straight story here? Will a plumbing supply business have the needed seal? Appears rounded as shown in photo.
Thanks, Toukow
Update: I contacted a local plumbing supply chain, Ferguson, and they said if I was told that by the manufacturer then I'm out of luck, as they would have had to contact Hammond as well.
I researched it at the manufacturer's website, no parts listed.
I called Hammond this morning and the call went like this (person was totally courteous and as helpful as they could be):
Q: Can you tell me the replacement part number?
A. We don't sell a repair kit for that valve
Q: How is this usually done, take the part to a plumbing supply shop and match it up?
A. No, they will not have the part needed. You have to buy the replacement valve.
Q: Oh, I can buy the valve and take out the seal then?
A: If you do that , you will void the warranty.
I laughed and said warranties aren't worth anything anymore in my mind. She simply laughed.
I installed the PTFE cord and it seems to have worked. Should I just leave well enough alone? Thing is this valve was not used in 17 years, and if it starts leaking lightly, it will not be noticed. I'd like to do it properly, if possible. Am I getting the straight story here? Will a plumbing supply business have the needed seal? Appears rounded as shown in photo.
Thanks, Toukow
Update: I contacted a local plumbing supply chain, Ferguson, and they said if I was told that by the manufacturer then I'm out of luck, as they would have had to contact Hammond as well.
Last edited: