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Hi all, Have what I thought was a fairly conventional air gap on the discharge of my Kinetico water softener. It has sprayed and dripped a slight amount for the last 10 years. Was no problem when the basement was unfinished to have a 5 gallon bucket underneath it to catch any drips. We are...

Is there anyone who REALLY knows a Kinetico system that can help? I've had a problem with my 2060S that has come and gone multiple times over the past 5 years. With the disc at the 6:00 position, it will sometimes drip to drain. I'll hear it dripping when I come in the basement, advance it...

All: 40/60 well pump setup, confirmed pressures with multiple gauges. I have installed a 75 psi PRV on the system. My problem is that at least once every couple of years it starts dripping from the valve. Thankfully it's easy to replace, but this time around I only got about 8 months from...

All, I have an 8-year-old home with a 4-year-old Navien tankless water heater. Plumbing is CPVC throughout the house. Water supply is a well, with a 45 psi pressure regulator downstream of the well expansion tank (to help temperature swings with the water heater). Water heater is set to 130...

Are there any Kinetico experts at this site? I've been having trouble finding expertise online. Seems Kinetico operation and repair is one of the world's most guarded secrets... Anyway, having an issue with a Mach 2060S that leaks to drain. It only does this when it finishes the regen on one...

All, Have a well system, just installed a new softener. I don't believe there were any errors in my install. Since the water softener was installed, I've been noticing some short burts of "air" from my faucets, primarily from the hot water. Nothing significant, just different from what I...

Where is the best place to get my water hardness tested? I've got some few-year old tests from when my well was tested, one at 180 mg/L, the other at 242 mg/L. I'm looking for a quick-and-dirty test; didn't want to have the battery of tests done on the well. I've used the larger number to...

I've pored over water softener sizing information for the past week. For what it's worth, I'm a chemical engineer by profession and am having a little trouble making the right conclusions. Here are the specs: Hardness - between 185 and 242 mg/L (as reported on two different tests; I used...

Fiarly straightforward well system setup. I want to soften the house but not the irrigation. Piping in to the house is 1", but narrows down to 3/4" at whole-house filters. I'm assuming the softener will pipe in downstream of whole-house filters on 3/4" line. Being that the well pressure...

Installed a new deeper kitchen sink (went from 7" to 9") and very slightly underestimated the difference in the DWV piping. I thought I wasn't going to have a problem. I'm not way off, if I didn't have a dishwasher to drain everything actually would be fine, but I'm about 1/2" off in...