Hi,
I installed a Kohler Memoirs pedestal sink in August. By October, there was a clearly noticeable brown or dark orange ring around the drain. The ring is about 1/4" wider than the drain flange. We have well water, but we have it tested regularly and it always comes back clean and clear.
We have no staining elsewhere in the house, even in 30-year-old sinks and toilets. The Toto toilet we installed at the same time is still pristine - both bowl and tank. A Toto pedestal sink and toilet we installed in another bathroom 2.5 years ago are both still pristine as well.
Kohler advised us to clean the ring with Comet, and repeat if necessary. I did, with more than 5 repeat attempts. The ring lightened a little, but it's still there and it's not going anywhere.
We really like the style of the sink, but we're not willing to live with an unsightly ring in it. We recognize that means we probably need to replace the sink basin or the entire sink. So here's the question:
Is it possible that we happened to have a Kohler Memoirs basin with a unique issue, or would this same situation likely arise if we replace it with another one just like it? If another Memoirs basin won't be successful, are there other models or brands that would stay clean and white like the rest of the fixtures in our bathrooms?
Thanks for any help.
I installed a Kohler Memoirs pedestal sink in August. By October, there was a clearly noticeable brown or dark orange ring around the drain. The ring is about 1/4" wider than the drain flange. We have well water, but we have it tested regularly and it always comes back clean and clear.
We have no staining elsewhere in the house, even in 30-year-old sinks and toilets. The Toto toilet we installed at the same time is still pristine - both bowl and tank. A Toto pedestal sink and toilet we installed in another bathroom 2.5 years ago are both still pristine as well.
Kohler advised us to clean the ring with Comet, and repeat if necessary. I did, with more than 5 repeat attempts. The ring lightened a little, but it's still there and it's not going anywhere.
We really like the style of the sink, but we're not willing to live with an unsightly ring in it. We recognize that means we probably need to replace the sink basin or the entire sink. So here's the question:
Is it possible that we happened to have a Kohler Memoirs basin with a unique issue, or would this same situation likely arise if we replace it with another one just like it? If another Memoirs basin won't be successful, are there other models or brands that would stay clean and white like the rest of the fixtures in our bathrooms?
Thanks for any help.