Toto Aquia dual flush toilet product review, comments and posts.

Discussion in 'Toilet Forum discussions' started by stimpsonjcatt, Aug 31, 2005.

  1. wjcandee

    wjcandee Wise One

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    Apr 27, 2012
    Location:
    New York, NY
    Yeah, you typically attach the Aquia fill valve to the water supply hose before you install the tank. To disconnect that hose from the fill valve, I'm pretty confident you have to pull the tank. The Aquia II tank goes on a little differently than most, as well. I would pull the instructions from the Toto web site before you start so you can be sure you know how to put it back together properly.
     
  2. llostboyzz

    llostboyzz New Member

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    Jan 22, 2014
    Location:
    CA
    Thanks for the reply wjcandee!
    I've read over the instructions and it says when installing, you have to tighten the two bolts down. I have tried unscrewing the bolts but they seems to be stuck. I don't want to strip the bolts or worst, so I just let it be. Guess I have to return the bidet. :(

     
    Last edited by a moderator: Jan 27, 2014
  3. wjcandee

    wjcandee Wise One

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    Apr 27, 2012
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    New York, NY
    I wouldn't give up so quickly. Terry installs lots of Aquias and lots of Bidet Seats. Maybe he can give you some pointers!
     
  4. rrcool

    rrcool New Member

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    Jan 27, 2014
    Location:
    Manitoba
    I installed this toilet back in 2006 and it has worked flawlessly until today ... it's clogged!

    Does anyone know where I can find the drawings of the inside workings so I know which way to try to "snake" it?
     
  5. Terry

    Terry Administrator Staff Member

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    Occupation:
    Plumber
    Location:
    Bothell, Washington
    The closet auger would go down the bowl, same as other bowls.
    You also have the option of pulling the bowl, by removing the the screws near the floor, pulling it off the adapter and seeing if the clog is there.
    You should be able to to it from the top though, unless it's something like a toothbrush.
     
  6. Reach4

    Reach4 Well-Known Member

    Joined:
    Sep 25, 2013
    Location:
    IL
    Here is a cross section of "this" toilet, but I am pretty sure it is not American Standard. This is a real POS however:[​IMG] You are unlikely to find a toilet that bad.

    On the other hand, here is a cross section of this toilet: [​IMG]

    Looking at the side of the toilet may give a clue as to the path.
     
  7. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    [​IMG]

    An old Norris from 1978 being replaced by an Aquia CST416M on the right.

    [​IMG]

    Okay, make that two of them :)
     
  8. instagood

    instagood New Member

    Joined:
    Jun 1, 2015
    Location:
    British Columbia
    Is the Aquia still a very good toilet? or has quality gone down? I want to buy one for my apartment bathroom when i renovate it. I was recently in a local bath store which sells Toto toilets and I inquired about pricing for aquia; the clerk mentioned that there has been a lot of returns on the aquias and the person referred to it as "quality issues". They said the common thing was that the water would always run... Is this true?
     
  9. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    "They said the common thing was that the water would always run... Is this true?"

    I've sold a few hundred, and they have been trouble free.
    It uses the Korky fill valve, easy to make a simple fix if there ever is a problem, and the seal is easy to change.
    I've only had to do a flush valve seal repair twice now. Pretty good out of a few hundred units.

    [​IMG]

    Unhook the fill tube, and spin the flush valve out. The seal is on the bottom.
     
  10. MidwestMama

    MidwestMama New Member

    Joined:
    Jun 20, 2015
    Location:
    Iowa
    We built our house new in 2010 and had 4 Toto Aquias installed. I believe they were Aquia 2s, but I can't find the invoice right now. They are two piece with 1.6 and .9 Gpf. We have disliked this toilet since the day we got it! I am surprised as I read through these reviews and seeing how positive they are. Our chief complaint is that there is often skid marks left behind above the water line. If we preflush to wet the bowl it seems to help, but it really defeats the water savings then. Also, the boys complain that the toilet seat often doesn't stay up. At least it is a slow close! Also, if you have to remove the toilet seat for any reason, you can't simply detach and reattach the screws to the seat as they fall in. My husband was seriously injured and in a wheel chair for awhile. We had to install a different attachment that goes under the toilet seat to help stabilize him (sort of like grab bars) and this was neary impossible. We then had to order replacement screw inserts. The seat in the master bathroom is starting to wear and has a rough finish in one spot, and I'd normally just replace it, but I have not had the desire to mess with it again! The half circle behind the seat that covers everything is difficult to clean around too. I have 4 boys and they make cleaning toilets a big deal. They are why I chose this in the first place, and the skirting is fantastic for cleaning. Our previous house had a toilet seat that we had purchased that was super easy to take on and off and we would pop it off and place it in the shower to clean it, while also able to easily clean the toilet under where the seat attaches.

    We are finishing our basement and adding a bathroom. It is unlikely to get used often as our other toilets, but I am really struggling to talk myself into buying another Toto when we have had such incredibly negative experiences with this model.
     
  11. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

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    Retired Systems engineer for defense industry.
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    New England
    Other seats will fit on the Aquia. I think that the Bemis has one that easily removes. The rubber expansion bolts should not fall into the toilet if that's what you had. Skid marks are often a diet thing combined with how you actually sit on the toilet.
     
  12. wjcandee

    wjcandee Wise One

    Joined:
    Apr 27, 2012
    Location:
    New York, NY
    Clerks at bath stores routinely talk out their behind becuase they are trying to push you into another model. It is amazing what incentives clerks have to tell you something other than the unvarnished truth. And you're not going to get the best price on a Toto if you buy it in a bath shop.

    That said, it can also be that the bath shop recommends a particular plumber, perhaps one of the many that never bother to read directions when installing things.

    And the particular complaint, "the water always runs", sounds like total bs to me. Because I understand how toilets work, unlike that clerk.

    The experiences posted here are unvarnished, and are by the people who have to go back and repair things when they stop working, something that they don't want to have to do. Terry has installed hundreds of this model, and has very very high customer acceptance.

    You do see the "special needs" person who posted above who is complaining about a lot of stuff that is in her control, like the choice of seat, like skid marks, but she doesn't know enough about her options and also doesn't realize that her situation is unusual, and instead just complains.

    Maybe she needs a Mayfair slow-close seat with the easy-detach hinges so she can easily access the porcelain that's being sprayed with poo, and can easily wash the seat in the shower. (!) Maybe she needs a pressure-assist model to blast the skid marks off. Noisy, more expensive, potentially-(if rarely)-hazardous, but maybe it better meets her special needs.
     
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