Jadnashua
Retired Defense Industry Engineer xxx
FWIW, I've bought 4 toilets over the net. The factory packing is fine for when it's shipped on a pallet with 11 others, but not great singly. These people added foam in place padding, and another box and the things came through fine. Can't say what other places do. Better to find it locally. A local plumbing supply house can probably get it for you, then getting it is their problem, not yours. Price may not be much different, either.