Help picking a WC.

Discussion in 'Toilet Forum discussions' started by got_nailed, Sep 7, 2007.

  1. got_nailed

    got_nailed DIY Senior Member

    Joined:
    Jan 11, 2006
    I’m working with a home owner with a remodel and they want an old (pre water efficient WC). I have told him that I can’t install one but that’s all he wants but will settle with a new 2 peace. He told me that anything I suggest he will goggle.

    He doesn’t like anything that I normally install so what’s out there that will not clog and has a supper rating?

    I told him to look at the Toto CST744S Drake but he hasn’t made up his mind yet.
     
  2. Gary Swart

    Gary Swart In the Trades

    Joined:
    Sep 1, 2004
    Location:
    Yakima WA
    I'm sure you know that most of the advice on new toilets on this forum will be for the Toto line. It seems to me what you have to do with this customer is to continue to educate him that the old style toilets are no longer legal to sell any where in the USA, that major improvements have been made in the better brands since the low flow toilets first came out, and that constant plunging is not required on the quality units. You also have to convince him that the junk sold in the Big Box stores does not meet the quality standards people want and that saving a few dollars on the purchase price will be more than offset by the grief that will follow with the cheap unit. There is a reason they are cheap. If he insists on a builder model from the Big Box, tell him that he will have to buy it himself, you will charge him for the installation, but that there will be no free adjustment, replacement, etc. when the toilet clogs or fails to perform as expected. As a professional, you can not warranty what you know to be an inferior product.
     
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  4. Cass

    Cass Plumber

    Joined:
    Nov 12, 2005
    Location:
    Ohio
  5. got_nailed

    got_nailed DIY Senior Member

    Joined:
    Jan 11, 2006
    He knows that I will only install a legal WC. I just need another one or two for him to research before he makes up his mind.

    I don’t care what I install as long as the quality is better than what I normally install and it is what he wants. He wants the best and only the best and dose not care about the cost.
     
  6. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    [​IMG]

    Have him look at the TOTO Soiree toilet
    Good flush and good looks.

    [​IMG]

    It has the "double cyclone" rinse in addtition to the siphon jet flush that Toto is famous for.
    Most of the models come with Sanagloss in the bowl.
     
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