Ron A Goldberg
New Member
Hello All,
This is my first time posting.
My 4 gallon tankless water heater started having intermittent issues not getting lit and giving me error 11.
After going through a number of trouble shooting the resistance of the electronics and replacing the flame rods and sensors, and cleaning the burner section I'm still getting the error.
If I follow the procedure I'll post below it will run.
01 Turn off the gas valve and run water till I get the error message #11.
02 Then turn off the water, turn the gas valve back on and run water again it will stay hot and operate correctly.
As long as the water is running the water heater functions correctly.
Once I turn the water off I have to stayrt the process over again but it appears to work.
Any idea what's going on?
That's for your help.
Ron
This is my first time posting.
My 4 gallon tankless water heater started having intermittent issues not getting lit and giving me error 11.
After going through a number of trouble shooting the resistance of the electronics and replacing the flame rods and sensors, and cleaning the burner section I'm still getting the error.
If I follow the procedure I'll post below it will run.
01 Turn off the gas valve and run water till I get the error message #11.
02 Then turn off the water, turn the gas valve back on and run water again it will stay hot and operate correctly.
As long as the water is running the water heater functions correctly.
Once I turn the water off I have to stayrt the process over again but it appears to work.
Any idea what's going on?
That's for your help.
Ron
Last edited: