ker butler
New Member
ok...Yesterday when the toilet was flushed we heard the water hitting the floor in the basement, upon inspection it looked like the problem was coming from the floor line (ceiling) I thought the wax seal had failed. I removed the toilet and seen the lip from the seal was facing up into the toilet not down into the pipe and it was very damaged and out of shape. there was barely a seal there. I replaced the wax, reattached the toilet and right off noticed that the toilet was clogged. After plunging (hard) the same thing happened and the water hit the basement floor I also noticed air coming from around the toilet as I hadn't caulked it yet. Now I believe that the flange is failed as well. O ADD ON... When the issue first started I noticed that the toilet wasn't fixed firmly to the floor, there was a lot of rocking. also while the toilet was removed the first time we dumped a bucket of water down the pipe opening and there was no leak and it didn't back up..... PLEASE, any advice is appreciated. I have only done small plumbing jobs when my hubby was away and this is the only toilet the kids and I have in the house. I am wondering if I am going about things correctly. have i deduced the right cause or there's a better way to go about it.t. AND are there any steps i should do along the way that i might not think of. Thank-you so much for your time. Kerri