Search results

I have a 1.5 neutralizer and the media is about 1/2 way down on the tank. My notes show it was originally filled with calcite and flo mag. Do I add 50/50 or is there a different ratio? Do I just unscrew port and add? Thanks.

My a/c condenser quit and I am considering upgrading to a heat pump. It is a 4 ton unit. My hot water boiler guy, who I really like, said he can install an OxBox system. I had never heard of it, but apparently it is made by Trane. I have a Trane unit at another location and have been very...

Despite, tapping on the screws, trying to gently work them both forward and backward, I snapped both of the rusted screws. I have read several posts of hit or miss drilling out of the screws. I live in the rusty north east, so I am familiar with this on outdoor equipment and cars. I am not so...

Hello Everyone, For starters, I thank everyone for all the help that I have gotten over the past few months. I had a new well pump installed and then a Clack softener and Neutralizer. I had two companies test my water and they both came to the same conclusion that my water was acidic. Neither...

My water softener and neutralizer were installed a couple of months ago. I went to check on the salt situation and this is what I found. Any idea what this residue is. When i put my hand into the tank and get down to salt, the salt seems clean.

After having the equipment installed, I am losing confidence in the installer and want to double check the settings. I know that the Ph of the water was 5.6 before the equipment was installed, but don't remember what the hardness was. I imagine I can get a water sample from the pressure tank...

I have a 62 gallon air bladder pressure tank. I just had a new pressure switch installed when having a softener and neutralizer installed. I noticed that the pump now kicks on at 42 and shuts off at 65. I thought the plumber was going to have the settings at 40/60. The switch is a 40/60...

Hi everyone, I just had a neurtralizer and a softener installed. The softener has what appears to be a c-series valve and the neutralizer has an Nelsen water systems valve with a blue button for regen. I believe both are clack valves. Does anybody know the difference and why one is chosen for...

I have one inch plumbing and I would like to add a meter to my water line so that I can see exactly how many gallons of water I use. Can anybody recommend a brand or vendor? Thanks.

I am getting ready to purchase a water softener and neutralizer and the installer states that it comes with its own bypass. Should I also have an additional bypass installed? I believe my current kinetico has a 3 ball valve bypass. Any advice on additional plumbing to get a clean install?

I had my water tested by two companies and one company came up with 5.7 ph and the other 6.3. They are recommending a new neutralizer and softener. I currently have a kinetico system that is 20 years old that was installed by the previous owner. One installer is recommending a Charger 48k...

Hello All, I hit the reset switch on the pump box. When I then turn the pump back on, it immediately pops and then I saw and heard a spark come from the wiring going into the electrical conduit next to the box. I did get a new control box 2 years ago and was told at that time that my pump was...

I am on the Board at a condo and we have been plagued by electric hot water heaters leaking and damaging the units below. The HW heaters are in a small closet and most do not have pans under them, as there often isn't enough room for a pan. Any suggestions? Any alarms? Any other devices that...

I purchased a Modine hydronic hot dawg heater. I also bought 3/4 inch PEX. The Modine has 1/2 inlet and outlet fittings. I made the purchase last year and my boiler guy suggested the 3/4 PEX. But, I am now getting ready to install this and want to make sure I make the right choice. My...

Here is my situation: Lightning struck well and pump controller needed to be replaced. Pump was found to be "grounded", but working. I have a single speed 1.5 hp pump that is set at 300 feet in my 345ft well. The well is from 1998 and the pump was replaced 10 years ago. I have a 12 zone...