I moved into a home in October so it has only been 6 months. Unfortunately, it has been 6 months of chronic plumbing issues.
The 1st time I had an issue, I noticed my cats were fixated on a closet I have in my basement. I went over to see what was so fascinating and in this closet is my main drainage line and it was leaking where the cap goes onto the cleanout. I realized if I ran ANY water in any sink of the house, or flushed a toilet it would leak out of that cap. So I had a plumber come out, main drainage line stoppage, they snaked the line and cleared it and said they would then send out a camera guy to look for any problems. Also he tightened the cap on the drainage line so that it would no longer leak like that.
Before the camera guy could come out things clogged up again, and this time I was taking a shower and noticed that the tub all the sudden wasn't draining and the toilet was gurgling. I obviously knew something wasn't right but didn't realize until I went down to the basement that now water was pouring out of my ceiling and down the wall. This was coming from my master bath right above, and down into the basement. This current problem SEEMED to only affect the master bath and not the entire house this time. The camera showed calcification in the line but not anything significant really. The plumber said it was one spot really at the bend of the pipes that he saw the calcification and it was down into the main drainage line, not in the pipes leading from my toilet to the main line. And he said I needed to get my lines jetted. This never made sense to me though, it seems this problem only affected the 1 bath, so it would seem the problem can't be in the main drainage line. Otherwise it would affect the entire house wouldn't it?
I didn't want to spend $1600 for this jetting especially since I didn't believe that little bit of calcification could cause this problem. They had warned me the water efficient toilets I had are bad for the systems, so I actually bought and installed a new toilet that wasn't the fancy efficient kind. I of course use minimal toilet paper and don't flush anything else down especially with this many problems I am VERY careful.
But after yet another clog, but this time the sewage came up through a bathroom I had in the basement and flooded the basement. I had to call insurance to get a restoration team in and get carpets ripped out etc. It was awful, I thought well I have no choice I have to jet the lines I can't keep doing this.
I paid this money got my lines jetted, they then ran a camera back down the lines to show me it was all clear. They found no defects, no tree roots.... they said my pipes didn't look in bad shape and did NOT need replaced.... NOTHING. Then last night I was showering and my tub backed up. I immediately turned off my shower and RAN to the basement to see if the toilet was overflowing again.. and it wasn't! BUT water was pouring out of the ceiling and down the walls again!
So I called this plumber back as they guaranteed their work and they had told me if I jetted the lines I would no longer have this issue. Now I have to have insurance come out AGAIN and rip out drywall and replace the ceiling and walls! It is a disaster and I can't keep going through this.
I am desperate what could be causing this? The plumber came back today and literally just flushed the toilet once and said he had no idea. He says I would rip up your front yard and replace all your pipes. But yet they said my pipes were fine so why on earth would I do that?
He said I shouldn't use charmin toilet paper that this could be causing the problem. I find this hard to believe that this could be the entire problem, I have used charmin for a decade or more in multiple houses and never had this problem before.
Any insight would be greatly appreciated? Thank you
The 1st time I had an issue, I noticed my cats were fixated on a closet I have in my basement. I went over to see what was so fascinating and in this closet is my main drainage line and it was leaking where the cap goes onto the cleanout. I realized if I ran ANY water in any sink of the house, or flushed a toilet it would leak out of that cap. So I had a plumber come out, main drainage line stoppage, they snaked the line and cleared it and said they would then send out a camera guy to look for any problems. Also he tightened the cap on the drainage line so that it would no longer leak like that.
Before the camera guy could come out things clogged up again, and this time I was taking a shower and noticed that the tub all the sudden wasn't draining and the toilet was gurgling. I obviously knew something wasn't right but didn't realize until I went down to the basement that now water was pouring out of my ceiling and down the wall. This was coming from my master bath right above, and down into the basement. This current problem SEEMED to only affect the master bath and not the entire house this time. The camera showed calcification in the line but not anything significant really. The plumber said it was one spot really at the bend of the pipes that he saw the calcification and it was down into the main drainage line, not in the pipes leading from my toilet to the main line. And he said I needed to get my lines jetted. This never made sense to me though, it seems this problem only affected the 1 bath, so it would seem the problem can't be in the main drainage line. Otherwise it would affect the entire house wouldn't it?
I didn't want to spend $1600 for this jetting especially since I didn't believe that little bit of calcification could cause this problem. They had warned me the water efficient toilets I had are bad for the systems, so I actually bought and installed a new toilet that wasn't the fancy efficient kind. I of course use minimal toilet paper and don't flush anything else down especially with this many problems I am VERY careful.
But after yet another clog, but this time the sewage came up through a bathroom I had in the basement and flooded the basement. I had to call insurance to get a restoration team in and get carpets ripped out etc. It was awful, I thought well I have no choice I have to jet the lines I can't keep doing this.
I paid this money got my lines jetted, they then ran a camera back down the lines to show me it was all clear. They found no defects, no tree roots.... they said my pipes didn't look in bad shape and did NOT need replaced.... NOTHING. Then last night I was showering and my tub backed up. I immediately turned off my shower and RAN to the basement to see if the toilet was overflowing again.. and it wasn't! BUT water was pouring out of the ceiling and down the walls again!
So I called this plumber back as they guaranteed their work and they had told me if I jetted the lines I would no longer have this issue. Now I have to have insurance come out AGAIN and rip out drywall and replace the ceiling and walls! It is a disaster and I can't keep going through this.
I am desperate what could be causing this? The plumber came back today and literally just flushed the toilet once and said he had no idea. He says I would rip up your front yard and replace all your pipes. But yet they said my pipes were fine so why on earth would I do that?
He said I shouldn't use charmin toilet paper that this could be causing the problem. I find this hard to believe that this could be the entire problem, I have used charmin for a decade or more in multiple houses and never had this problem before.
Any insight would be greatly appreciated? Thank you