Plumbing story of the day:
Property management company called and wanted a price on unstopping a drain over the phone. As usual I told them we can'r/won't give prices over the phone without doing a diagnosis 1st.
They pitched a fit and said their "normal plumber" charges $150 to unclog the main drain.
I told them to call their normal plumber. They call ed back later in the day and setup service. I go out and do a diagnostic and question the property manager. They have had the same company come out 5 times in 1 year to unclog the main drain. Last time they came out they said they needed to do a jetting (typically a high ticket job) since their 75 foot snake couldn't unstop the line. Well I went out and found a full lift station (kinda like a septic tank, but with pumps) that was slap full with both circuit breakers tripped. Turned the breakers on and manually operated the pumps to partially pump the tank down. Found a nice fat scum line on the tank just under the man holes. This means the tank had been over filled for a long time.
So basically their cheepo "plumber" had been going out and cabling the line that drains into the tank and charging them everytime even though it wasn't fixing the problem. So let's see. That's $150 times 5 visits. So that's $750 over about a year plus the cost of their employees time dealing with the service call to NOT FIX THE PROBLEM.
Yeah, I guess I just can't compete with that other plumbers pricing. I wonder how I will ever manage to stay in business lol.
https://www.facebook.com/ProTechPlumbingLLC
reposted by admin
Terry Love
Property management company called and wanted a price on unstopping a drain over the phone. As usual I told them we can'r/won't give prices over the phone without doing a diagnosis 1st.
They pitched a fit and said their "normal plumber" charges $150 to unclog the main drain.
I told them to call their normal plumber. They call ed back later in the day and setup service. I go out and do a diagnostic and question the property manager. They have had the same company come out 5 times in 1 year to unclog the main drain. Last time they came out they said they needed to do a jetting (typically a high ticket job) since their 75 foot snake couldn't unstop the line. Well I went out and found a full lift station (kinda like a septic tank, but with pumps) that was slap full with both circuit breakers tripped. Turned the breakers on and manually operated the pumps to partially pump the tank down. Found a nice fat scum line on the tank just under the man holes. This means the tank had been over filled for a long time.
So basically their cheepo "plumber" had been going out and cabling the line that drains into the tank and charging them everytime even though it wasn't fixing the problem. So let's see. That's $150 times 5 visits. So that's $750 over about a year plus the cost of their employees time dealing with the service call to NOT FIX THE PROBLEM.
Yeah, I guess I just can't compete with that other plumbers pricing. I wonder how I will ever manage to stay in business lol.
https://www.facebook.com/ProTechPlumbingLLC
reposted by admin
Terry Love