Dave Keller
New Member
I need recommendations, pro and cons on this toilet. Anybody?
https://www.dxv.com/en/product/at200-integrated-bidet-smart-toilet-by-dxv
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That's a good point about longevity and repairability. I just wish the Neorests weren't so bulky and expensive. I'm glad that there is more competition coming into the market with Axent and Icera along with others, but it's unclear which will stand the test of time.A couple commenters have mentioned longevity and reparability. Toto has contracted out factory trained field technicians throughout the US who have all the parts and training to fix their Neorests in house. Those that fall out of areas covered by in home repair can send their top unit back to the factory for refurbishment. Same as their Washlet seats. Toto goes to great lengths to ensure customer care. They continue to manufacture parts for their entire Neorest line and make improvements on those parts.
I've installed a couple of the Kohler Veil units but none of the DXV yet. We had one scheduled for a project, but the homeowner changed their mind to go with the Neorest.
I called Kohler to ask them how they handle repairs and was told that they have the installer do them... From my experience that is usually a big gamble. The insides of the Neorest are pretty tight and complex.. And tho I didn't open the Veil, I'm sure its just as complicated and tight in that space.
Does the Toto Neorest have a better flush than the Kohler Veil or Eir?That's a good point about longevity and repairability. I just wish the Neorests weren't so bulky and expensive. I'm glad that there is more competition coming into the market with Axent and Icera along with others, but it's unclear which will stand the test of time.
I did stop by the Kohler showroom to see the Veil and the more expensive Eir. One thing that was very surprising is that if you leave some tissue near the front of the bowl, the Eir won't flush it down, it will just stick to the bowl. I noticed it when I went into the bathroom to see a working Eir, there was some tissue in the bowl left by the previous occupant The salesperson confirmed this problem, and I tested it out. Neither the partial or full flush would wash it down. Pretty big design flaw for a pricey toilet!
This is awkward, but...
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