Master Plumber Mark
Sensitivity trainer and plumber of mens souls
Hoe depot has somehow talked RHEEM into putting their name
brand water heater into their stores....
The heater is not quite as nice as the unit we get from the suppliers.....
it has a honeywell thermostat on it with the thermopile coupling ...
and those have been fraught with issues....
The reason I am posting this information is,,,,,
I get a call tonight from someone with a Rheem heater that they bought
from HOME DEPOT a short while back.... the heater will not stay lit.....
The warranty folks that are supposed to take care of these issues for the
first year cannot come out to their home until next FRIDAY
This fellow calls me tonight and wants me to repair the heater tomorrow
and he has the nerve to ask if I would do the warranty work for Rheem on
a Home Depot heater and just send rheem the bill
If I had installed my Rheem heater, I would probably had gone out at
5 tonight to make the repairs to the heater.......
the moral of the story folks is .........
he paid just a little less for his Home Depot Rheem heater
over buying one from his local family owned plumbing company
So now he has to take cold showers until next friday
because Rheem does not pay the clowns that do their warranty work
very much money to make the repairs.....
so he has to wait and wait..and wait .
.till they find time to work him in......
and he does not want to pay me holiday rates to repair
his 3 month old Rheem heater
I think he really got what he pair for.......
brand water heater into their stores....
The heater is not quite as nice as the unit we get from the suppliers.....
it has a honeywell thermostat on it with the thermopile coupling ...
and those have been fraught with issues....
The reason I am posting this information is,,,,,
I get a call tonight from someone with a Rheem heater that they bought
from HOME DEPOT a short while back.... the heater will not stay lit.....
The warranty folks that are supposed to take care of these issues for the
first year cannot come out to their home until next FRIDAY
This fellow calls me tonight and wants me to repair the heater tomorrow
and he has the nerve to ask if I would do the warranty work for Rheem on
a Home Depot heater and just send rheem the bill
If I had installed my Rheem heater, I would probably had gone out at
5 tonight to make the repairs to the heater.......
the moral of the story folks is .........
he paid just a little less for his Home Depot Rheem heater
over buying one from his local family owned plumbing company
So now he has to take cold showers until next friday
because Rheem does not pay the clowns that do their warranty work
very much money to make the repairs.....
so he has to wait and wait..and wait .
.till they find time to work him in......
and he does not want to pay me holiday rates to repair
his 3 month old Rheem heater
I think he really got what he pair for.......
Last edited: