WinOrLearn
New Member
Hello all,
I work for a water treatment company in MN and we recently installed a WS (Clack WS1 13x54) for a customer and now his water has taken on a slightly green tint. He also recently bought a hot tub and wanted us to switch his plumbing so that his hose bib outside near his deck, which he'll use to fill the hot tub, will be softened. He called the hot tub company first, they tested the water and found .2 ppm copper and .4 ppm iron. I talked with the city utility and they do NOT treat the water for iron (which is rare). The only things they add are Cl, Fluoride, and polyphosphates (for iron sequestration). He said most homes in the area this customer lives have around .8 or so ppm iron and 18 grains hardness.
The home built in 2005 and never had a softener until now. This made me think it wasn't copper corrosion/leeching because I figured 13 years of hard water (and polyphosphates) would have coated his pipes.
Still in the early stages of troublshooting. I've reached out to multiple local sources of knowledge and scoured the web and I've quite a few different ideas thrown back, the vast majority of course are pointing at copper corrision/low pH. This doesn't look like copper to me, personally.
I've asked this customer to try and bypass the softener to fill his bathtub with cold only and see if it comes out clear.
Its somewhat subtle; only very noticable if large amount like the bath tub/hot tub.
Pics attached.
Any ideas what this might be? Any help is greatly appreciated!
I work for a water treatment company in MN and we recently installed a WS (Clack WS1 13x54) for a customer and now his water has taken on a slightly green tint. He also recently bought a hot tub and wanted us to switch his plumbing so that his hose bib outside near his deck, which he'll use to fill the hot tub, will be softened. He called the hot tub company first, they tested the water and found .2 ppm copper and .4 ppm iron. I talked with the city utility and they do NOT treat the water for iron (which is rare). The only things they add are Cl, Fluoride, and polyphosphates (for iron sequestration). He said most homes in the area this customer lives have around .8 or so ppm iron and 18 grains hardness.
The home built in 2005 and never had a softener until now. This made me think it wasn't copper corrosion/leeching because I figured 13 years of hard water (and polyphosphates) would have coated his pipes.
Still in the early stages of troublshooting. I've reached out to multiple local sources of knowledge and scoured the web and I've quite a few different ideas thrown back, the vast majority of course are pointing at copper corrision/low pH. This doesn't look like copper to me, personally.
I've asked this customer to try and bypass the softener to fill his bathtub with cold only and see if it comes out clear.
Its somewhat subtle; only very noticable if large amount like the bath tub/hot tub.
Pics attached.
Any ideas what this might be? Any help is greatly appreciated!
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